I have written a generic disaster recovery plan for ServiceNow Platform that anyone can use for their organization. This plan is different from ServiceNow's infrastructure disaster recovery plan or AHA transfer and it basically ensures we do a gracef...
Can someone tell me the advantages and disadvantages of creating software models with only the major version. I want to know how does that affect the enterprise architecture TPM and TRM if a software model contains multiple discovery models with diff...
Hi Team,Please assist in one of my client's enquiry as below:"When I search a case using the “Search Functionality”, the system is returning any cases that have the employee name I am searching as part of the “short description” or if subject person ...
When adding a Business Application [cmdb_ci_business_app] its "Model ID" gets populated with the Business Application Name and an Application Model [cmdb_application_product_model] record gets created where its Name = the Business Application Name. T...
I'm looking to use the OOB Assessment Metric Type named Business Value. I've created my own Metric Categories for it and the goal is I only want to send these Assessments out to IT Application Owners, and I only want the owners to receive Assessments...
ello Community, We installed the Enterprise Architecture application and we are working on populating the TRM product list in the Technology Portfolio section of the application. We ran the OOB job called "Populate TPM Discovered Technologies and Lif...
Team,We are implementing Value Stream mapping. But we are not getting exact use cases of it.Can somebody help here?
I have read several post regarding this topic, but it is still unclear to me how the svc_ci_assoc table is populated (as it relates to ServiceNow EA TPM application). I have seen several posts related to application services used with the TPM where m...
The CSDM 4.0 whitepaper has a graphic (pg. 32 in the one I'm looking at) that indicates the Business Application to Application Service relationship type is Consumes. But the CSDM 5.0 whitepaper graphic (pg. 49) indicates that the relationship type ...
Ever see this "Enterprise Architect Group" automatically added to all your architectural artifacts, and wonder why? It's because there's a business rule, Reader permissions for EA, on the sn_apm_architectural_artifact table that adds that OOB group ...
Team,We are Using Service Builder to update Business Services. Most of the Business services don't have offerings.While updating it through service builder, when selecting Life Cycle stage / Status as operational & In Use it won't allow to publish se...
Hi Community,after a successfull installation of a new MID Server on a Windows Server, what folders and files should be seen ?
Hello All, We have a requirement to integrate 3 different systems. The source system (supplier) will contain all the asset master data and this data should be pushed into the middle layer, which is a vendor ServiceNow instance and hosts the fulfillm...
We are planning to implement end to end Application Lifecycle Management process inclusive of Enterprise Architecture, Demand Management, Change Management and Release Management. Have anyone did this before? If yes, please share the sequence/knowled...
Hi all we are facing some issues while de provisioning users via azure AD to snow user provisioning For user provisioning we have used the attribute ‘IsSoftDeleted’ in azure . If soft delete is true , active flag should be set to false in snow And v...
