I have written a generic disaster recovery plan for ServiceNow Platform that anyone can use for their organization. This plan is different from ServiceNow's infrastructure disaster recovery plan or AHA transfer and it basically ensures we do a gracef...
When submitting a TRM (Technology Reference Model) Product Request we have implemented a workflow that goes to the Enterprise Architecture Team for review and approval. We are looking to implement a federated model, meaning Enterprise Architecture ta...
Hi everyone, In HR task need to auto populate "opened for" field in place of "Assigned to". How can I achieve this?
One organisation I know maps of its applications to application owners, and creates rankings in terms of business criticality for each application; this information is then stored in the CMDB. Does anyone see this as a useful exercise, if so in what...
Your first question is likely "Security Critical?" It was mine! Our cyber group wants to assess the business applications and have something akin to Business Criticality. Requirements aren't yet completely clear, but they were simply looking for an i...
We have a requirement to allow our end users to be able to view a list of our Business Applications, without granting them full EA/APM access. This searchable list should be read only and would have the BA Name, Description, and their Category.How h...
Hi, I hope someone can clear this up for me. Recently our yearly schedules assessments for business applications went out and unfortunately the list of assessable records did not reflect the current situation, but was the same as the previous one. I...
Hi, we recently came across requirements regarding Technical Dept, for which we are not sure how to utilize the TPM/TRM to take care of them. 1.) How can technical dept, that is not related to the lifecycle, but instead shortcuts taken during develop...
How can I learn the below 2 modules at my earliest? 1. Application Portfolio Management (APM)2. Integrated Risk Management We have project starting in APM in a few days and I need to get up to speed ASAP. I have almost a decade of experience workin...
Hey Folks, we'd like to leverage the OOTB Business App Lifecycle Catalog (Register anew Business App) as the starting point in the process of creating a new app. In the default setup, I noticed that the request will go for EA team approval, and then ...
Hey Community, Looking for some insights on the feasibility of modifying the X & Y axis within Application Rationalization section under the EA Workspace.OOTB goes up to 10 on both X & Y axes. Due to some historical data we are looking to import, sco...
Hi , I am currently exploring the migration of our ServiceNow instances to a hyperscaler environment (specifically Microsoft Azure), and I’d appreciate any insights or lessons learned from those who’ve gone through a similar transition. A few areas I...
I am the process lead for Application Portfolio Management in our organization. We use ServiceNow's EA module to track our inventory, certify the business application metadata, assess the health of the business applications, etc. Recently I was appro...
What is apaas in servicenow architecture ? Please explain it in layman's terms.
Hello All, If the mandatory attributes are defined via Dictionary Overrides, how do i see attributes that are defined as mandatory for each class.I understand i can go to each class open form and see but that is not possible, as all the classes are ...
