Hello, I wanted to ask your view on the value of adding "Business Processes" to ServiceNow? Or what these are used for? My initial thought were they could be akin to Value Streams, and that you could assign Business Capabilities to each stage of the...
Hi All, We are implementing EA. There are users who dont have itil role but have apm_user role which gives them access to view the Business application and associated relationships. The users who dont have itil role cant see the infrastructure relati...
Hi All,On the Enterprise architecture workspace -> technology Portfolio - TPM lifecycleI see the future dates for end of support date, end of extended supportddate, end of life date are showing as red.Both past and future shows red colour. Then some ...
Hi, I used to have EAW available to install on my PDI. This week I need to do a fresh install/release and am no longer able to find EAW. Please advise. My company owns the license.
Hi,We're currently working with the Technology Portfolio Management module within ServiceNow's Enterprise Architecture workspace, and I have a question regarding the "Verified" and "Rejected" statuses available when managing the records in Technolog...
@Ankur Bawiskar @Chuck Tomasi @Pradeep Sharma : Hey Guys , I want to understand if there is possibility of using the OOB provided "change model" "unauthorized change" for purpose of REST API calls? We would like to explore if this can happen to allo...
Our compliance team wants to track back up and restore testing of each business application. Essentially, they are making sure that they do a test each period of time and tracking which Business applications they have done it for then each quarter c...
Hi, I am currently preparing for the Enterprise Architecture Implementation exam as part of my APM training. Despite selecting the correct answers based on my knowledge and preparation, I have been receiving a failing result each time I attempt the e...
How can i create a Business Capability Map from the existing capabilities in ServiceNow. I created a new Diagram of Type - "Business Architecture" and able to Drag a Capability icon assign this to an existing business capability. My questions are:1....
Hi All,Please can someone advise if the Risk associated with one project can be applied to different projects or do the PMs need to create similar risk under every Project separately. I have added the snapshot for better demo of the problem we have. ...
Hi Team,I'm trying to search the definition of each column in the cmdb ci list attached. Where can I find the documentation that explains what each column represents? What are the definitions of each columns?Thank you.
We have a need to track multiple TRM lifecycles with the same Product Name and Version, since different Departments purchase the same product using different contracts. However, the system won't let us save identical lifecycles with overlapping phase...
Out of the box, ServiceNow uses Level 0 as the top level of business capabilities. Capabilities that are under that level are Level 1. And so on... In contrast, TOGAF defines the top level as Level 1. Is there a way to make business capability leve...
Does anyone know the attribute "AI Usage" as shown in the above screenshot? Is it a standard attribute? If yes, how can I display it?Thanks in advance!
Why does ServiceNow allow the association of a Software Model to an Application Service? The Application Service Software Models [sn_apm_tpm_service_software_model] database table stores the application service software model information. It is a c...
