Clone/copy a role?

[Ashley Heath]

Hello, I'm assisting our internal ESG team with an issue where they cannot access certain ESG-related menu items in the platform because they appear to be restricted to the 'sn_esg.admin' role. We would like to be able to clone the 'sn_esg.admin' role and remove/disable items related to the integrations as we don't want non-admin users having the ability to affect the integrations.

We've tried using the "Insert and Stay" option that normally works for cloning other records, but that doesn't work in this case. Does anyone know of a way to clone a role?

Thanks in advance,

Ash

[Sandeep Rajput · Accepted solution]

@Ashley Heath The insert and stay option doesn't work in case of the roles. However, if you wish to clone a role and if you are open to achieve it via script then you can refer to this thread https://www.servicenow.com/community/developer-forum/copy-a-role-and-permissions/m-p/2215154.

[Ashley Heath]

Thank you, Sandeep. We're having some other challenges with ESG-related items but I will keep this in my pocket.