Targets & calculation of progress against associated metrics

Nicholasgan
Mega Guru

Hello,

I was looking to prove that targets can be associated against Metrics (as opposed to Metric Definitions) and ensure that the calculation of that target would work.

 

I've set up a Metric with the daily frequency and associated a target with it (also with a daily frequency).  I was not able to find the Scheduled Job or flow that would perform this calculation. To prove it would work, I was hoping for the automated job (whatever it is) to have done the calculation overnight but this never occurred.

 

Can someone please advise what job/flow etc performs the calculation for targets and their progress and what the preconditions are on the Metric Definition/Target/Goal/Metric Data are to get it to trigger? It's possible I've set something up wrong as I was not able to find documentation around the configuration of Targets.

 

See below for an overview of what I have set up so far. I hope it's enough to go on. If I knew the mechanism by which the target progress is calculated, I should be able to figure out if I have misconfigured anything, so that's the main thing i need assistance with.

 

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Thanks

1 REPLY 1

Tanushree Maiti
Giga Patron

Hi @Nicholasgan 

 

refer:  Update a schedule job to automate Actual value of the targets 

Check schedule job: Update Actual value of the targets using Goal Framework for SPM scheduled job

 

 

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Tanushree Maiti
ServiceNow Technical Architect
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