CSM/FSM workspace → workforce

[Joshua Chen FX]

hi team, 

- what config am i missing to see these 2 icons in CSM/FSM workspace → workforce

- i have admin role and also wm_manager /sn_wfo_fsm.manager

- i can create event/calendar for my team in the manager workspace, just not from  workforce 

see screenshot 1, what i need

see screenshot 2, what i see
- when i navigate to workforce, the 2 icons appear for half a sec but then disappears (not sure if ui bulder settings, missing roles, ACL, etc.)

[Nanami Mizuma]

Hi!
I thought it was "agent_schedule_user", but is it included?
Please refer to the URL below which describes the required roles.

https://www.servicenow.com/docs/ja-JP/bundle/yokohama-field-service-management/page/product/customer...

[Joshua Chen FX · Accepted solution]

Hi we found the reason . If u copy the workspace in UI builder, and use the copy one as default the icons appear.

the original workspace default copy has a defect