GRC articles

Blog: A story about Operational Risk: Challenges. Findings. Solution.

A story about Operational Risk: Challenges. Findings. Solution: https://www.linkedin.com/pulse/story-operational-risk-challenges-findings-solution-manoj/

Vendor Risk Management - ServiceNow Pune Meetup Q3 2020

Vendor Risk Management is one of the part of Governance, Risk and Compliance (GRC). You can active the below plugin to explore Vendor Risk Management: GRC: Vendor Risk Management I have presented Vendor Risk Management in ServiceNow Pune Meetup Q3 20...

v10.1 PER: ServiceNow Demo Video timestamp breakdown

v10.1 of Policy Exception Request has been completely revamped, and I hope to dig deep into this soon! It is such a huge part of the application and the latest release is going to be super powerful, but it does take a little bit of configuration upfr...

Stay up to date with what is happening in the STORE: Get Store alerts in your inbox.

Hello all, not all may not know this. You can subscribe to the STORE, to make sure you are immediately informed of the latest uploads. Here are the steps: 1. Go to the STORE 2. Log-in with your HI profile 3. Locate the "MY SUBSCRIPTIONS" butto...

How to prepare for Certified Implementation Specialist — Risk & Compliance

Hi Everyone ! I want to share my experience about passing ServiceNow Certified Implementation Specialist — Risk and Compliance (CIS-RC) exam .I have divided the article into 3 parts Before exam ,Exam Day and After Exam. Before Exam How to Regist...

Make entity type filter condition readable

When you view the Entity type filter from the Entity type , the filter condition is rendered to show the encoded query and is not readable. Try this update set in your DEV environment I just made on Share: https://developer.servicenow.com/connect.do#...

Display entity on indicators related list

When you create an indicator template, the system will generate indicators for each control or risk against the content (control objective or risk statement), but when you view that list you do not see entity: But with this update set, available f...

Adapting to COVID-19 brings new risks. How to use GRC to manage these effectively and efficiently.

Business are adapting to a very new situation in order to continue performing. For example, many encourage employees to work from home. These new measures themselves create new business risks. Will your VPN cope? Scott Ferguson, Director of Product M...

The Vendor Portal in 5 minutes: one of the six pillars of VRM success. What it does, how to use it.

If you are a Vendor Manager, Risk Manager, member of a Vendor Risk Team or a Vendor to a business using ServiceNow's Vendor Risk Management application, this is an essential tutorial for you. In 5 minutes, Jorge Garcia, Technical Product Manager exp...

Our Integrated Risk Ecosystem is Growing!

Partners play a critical role in the success of our customers. That’s why the Integrated Risk ecosystem is a key element of our product strategy. While the ServiceNow platform is uniquely suited to helping customers manage risk across the enterpris...

Bringing Covid-19 data into ServiceNow

Here is a link to a topic I started for discussion: https://www.linkedin.com/feed/update/urn:li:activity:6644417422549884928/ talking about the various use cases for GRC... Vendor Risk wasnt mentioned but clearly there is involvement when we look a...

For partners and users: FREE "get started with IRM/GRC" resources.

Hello all, we all benefit from knowing the products better. Here are some free resources for all to use. Review these before attending a GRC/IRM class, share these with your colleagues and customers. For Policy, Compliance and Risk: GRC readiness di...

Solve IT Vendor Risk

If you are a Vendor Risk Manager or a Vendor Manager dealing with IT Vendors, this tutorial will show you how to solve your top 3 problems with your ServiceNow Vendor Risk Management application. In less than 15 minutes, Jorge Garcia, Technical Produ...

Entities (fka Profiles) in a few words - A very simple explanation: All places, people and things that....

A few weeks ago, Eric Le Martret shared with you a detailed review of Profiles (now called Entities) with a view to demystify: Profiles (Entities) : Why you need them and how to set them up. Now, on the occasion of the renaming of Profiles to Entit...

Profiles (Entities) for Governance, Risk and Compliance: why you need them and how to set them up.

Learn the importance of Profiles (also called Entities) and how to make the best of them. This tool sometimes creates uncertainty with some users. Yet it is essential to master it. And you will master it after you watch this 30 minutes video tutorial...

New forum for new VRM users

Hello all, I am pleased to announce that we now have a new sub-forum, dedicated to VRM, that new users will find useful. It currently contains the tutorials that are available (for free). There will be more tutorials posted and refreshed through the ...

Compliance management: Perceptions Vs Reality

It is hard to have the right perspective about something you are not directly involved in. All of us are guilty of this at times. We ask for something to be done by a specialist and wonder ‘’why is it taking so long? What could that specialist possib...

How to solve column sorting issue for Risk Criteria (only in multi language instances)

Hello. I found an issue with you might not be aware but since most of the implementations are multi-language (i18n) I would like to highlight this topic to save time for the next one. The ServiceNow platform supports multiple languages, using UTF-8 ...

I need to clear something up.... RE: Indicators / Sample Size

I have just seen the following statement, on a post (I hope you don't mind my quoting, its important...): For indicators, sample size needs to be considered based on the volume of records being checked in the table - you can usually estimate this usi...

New FREE eLearning course - Vendor Risk Mgmt Fundamentals

If you are new to Vendor Risk Management and are interested in learning about this growing field, this self-paced course should be your first stop! Vendor Risk Management Fundaments is a new on-demand course that provides an introduction to the Vendo...