Hello all, we all benefit from knowing the products better. Here are some free resources for all to use. Review these before attending a GRC/IRM class, share these with your colleagues and customers. For Policy, Compliance and Risk: GRC readiness di...
If you are a Vendor Risk Manager or a Vendor Manager dealing with IT Vendors, this tutorial will show you how to solve your top 3 problems with your ServiceNow Vendor Risk Management application. In less than 15 minutes, Jorge Garcia, Technical Produ...
A few weeks ago, Eric Le Martret shared with you a detailed review of Profiles (now called Entities) with a view to demystify: Profiles (Entities) : Why you need them and how to set them up. Now, on the occasion of the renaming of Profiles to Entit...
Learn the importance of Profiles (also called Entities) and how to make the best of them. This tool sometimes creates uncertainty with some users. Yet it is essential to master it. And you will master it after you watch this 30 minutes video tutorial...
Hello all, I am pleased to announce that we now have a new sub-forum, dedicated to VRM, that new users will find useful. It currently contains the tutorials that are available (for free). There will be more tutorials posted and refreshed through the ...
It is hard to have the right perspective about something you are not directly involved in. All of us are guilty of this at times. We ask for something to be done by a specialist and wonder ‘’why is it taking so long? What could that specialist possib...
Hello. I found an issue with you might not be aware but since most of the implementations are multi-language (i18n) I would like to highlight this topic to save time for the next one. The ServiceNow platform supports multiple languages, using UTF-8 ...
I have just seen the following statement, on a post (I hope you don't mind my quoting, its important...): For indicators, sample size needs to be considered based on the volume of records being checked in the table - you can usually estimate this usi...
If you are new to Vendor Risk Management and are interested in learning about this growing field, this self-paced course should be your first stop! Vendor Risk Management Fundaments is a new on-demand course that provides an introduction to the Vendo...
So, you’ve bought #ServiceNow GRC module that Gartner ranks as with the highest ‘ability to execute’ in the Leaders quadrant for Integrated Risk Management. You’ve got a high profile project or two to implement on the platform, and you want to be sur...
The Vendor Risk Management application on ServiceNow is great, offering the capability of automating the process of retrieving third party vendor information and documents in order to help risk analysts determine the risk probability, threat, and ove...
So, you are starting to look into how the ServiceNow GRC applications work and you are trying to figure out where to start. Been there, done that... Hopefully this will help some of you get a little further in your efforts. I know I fell in love w...
This post provides a framework for configuring the ServiceNow Platform Tables to meet today's data integrity standards in order to comply with 21 CFR Part 11 and other predicate GxP regulations. I will attempt to cover: How to leverage in-built Se...
What are the key steps involved in continuously validating a ServiceNow App? Figure: xLM Continuous Validation Framework for ServiceNow Apps The above diagram depicts the key elements of a Continuous Validation Program for ServiceNow Apps (No...
Hi folks! Welcome back to combined final part of my GDPR blog series. In the last post GDPR (General Data Protection Regulation) — Quick Facts & Best Practices to address GDPR Compliance, Risk & Security requirements, I covered the definitions, fac...
GDPR; It's everyone's beer or a cup of tea! Everyone is talking about it and there is also a high level of confusion on what it exactly is, and how the regulation is applicable to organisations around the globe operating in the EU. In this first pa...
This is the Q&A transcript fromOn-Demand Webinar.Best Practices: Governance, Risk, and Compliance & Common Controls HubIf you'd like to watch the Ondemand version - please click the register button.Change is a constant for organizations — new regula...
Hello, We are in the process of using the GRC Tool for the IT Audit within our Company. Unlike the structure of the service now table with Authority Documents > Citations > Policy > Policy Statement etc. Our audit team does not manage t...
Risk is something every person has to deal with in their everyday life. No matter what we choose to do, there are some inherent risks. For example, what are some of the risks in taking a shower? You could slip and fall.You could get shampoo in your e...
This video demonstrates how to use the ServiceNow IT GRC (governance, risk, compliance) application to manage compliance within your company. This video will show you how to use the GRC application suites to monitor and enforce compliance at your org...
Mary Hain
LisaLatour
Sarah Wood
Steph Morillo
