What is Now Create? How can it help me?

[Mary Hain]

Now Create is THE place when it comes to implementation and delivery guidance for ServiceNow customers and partners.

Now Create offers step-by-step delivery guidance based on real-world experiences and proven leading practices. It’s developed by tapping into the expertise of thousands of successful implementation participants. It provides a prescriptive methodology, tailored to the current need, addressed by role, and guided by an intuitive user experience.

Now Create helps you define business outcomes more quickly while minimizing overall project risk with extra tips like:

• Recommended Implementation Sequence - Product-specific guidance outlining which products to implement through the Foundational, Crawl, Walk, Run, and Fly phases to ensure success 
• Large Enterprise Implementations – Asset collection for large, complex implementations, including governance, data management, architecture, etc.

How it works

Now Create offers a standard bill of materials (BOM) for different ServiceNow products—a collection of standardized leading practices content that we know drives successful implementations. The BOM is updated for family releases, as needed. Typical content may include:  

• Kick-off presentation
• Customer workshop preparation guide
• Process workshop presentation
• Process guide
• Starter stories
• Scoping guide
• Implementation insights
• Product architecture blueprint
• Product integration options
• And more….

Success Packs

Success packs feature ServiceNow’s core methodology for achieving specific outcomes with ServiceNow products. Customers can access the GRC Implementation Success Pack or search for a related asset. Success packs include templates, leading practices, data packs, project accelerators, and more. A new Success Pack step, Get Started Methodology Phase, helps organizations prepare for an upcoming implementation.

Learn about the Now Create methodology. Click this link if you are a project manager who wants to use Now Create to successfully implement a ServiceNow project.

[Fredawan]

has anyone used it?

It seems to be a static depiction of a project plan without any option to add any project specific data, or am I missing here something?

[Alessandro Alme]

Hello @Fredawan,

ServiceNow Platform Implementation training shows how Now Create can be applied in real project. 😉

Thanks,

Alessandro.

[Fredawan]

hello Alessandro,

thank you for your e-mail.

This is exactly what I was looking for.

It would have been nice to have a direct link from Now Create to ServiceNow Platform Implementation On Demand.

thanks again

[Alessandro Alme]

Hello @Fredawan,

I agree! ServiceNow Platform Implementation training is recommended for all Certified Implementation Specialist certifications (take a look, for example, at the CIS-ITSM exam blueprint). I think it would be nice to have a mainline certification for 'Platform Implementation'—this is very important knowledge for everyone who works with ServiceNow.

Thanks!

[petervranich]

Hi,

I am trying to access the Now Create portal via the link Mary provided, https://www.servicenow.com/nowcreate, but it redirects to https://learning.servicenow.com/nowcreate and returns a blank page and a 404 not found error.

Has the Now Create moved?

Thanks

Pete

[Simon Hendery]

Hi @petervranich 

Yes, Now Create content was recently moved and now sits within Now University (previously Now Learning).

https://learning.servicenow.com/nowcreate will take you to the Now Create home page. However, there are some access restrictions with Now Create. To access the content you need to log in with a ServiceNow account with suitable credentials, for example, someone who is registered as working for a ServiceNow partner organization. 

[petervranich]

Hi @Simon Hendery ,

Thanks for that. So, it seems I have the right URL but not the right access.

That is going to make it hard to complete some of the training courses.

Thanks for the insight.

Much appreciated

Pete

[Simon Hendery]

Hi @petervranich 

It shouldn't impact your ability to access any of the ServiceNow University courses or the related learning material. If it is, post the details... there may be some other issue that needs solving. 

[Kody]

Hello,

I'm interested in using Now Create as an implementation resource.
I exported some Success Packs as CSV files and opened them.
I see the exact same tasks in all files.
There are 158 of them, and the process and task names are the same between Success Packs.
Are there any differences between all Success Packs?

[Alessandro Alme]

Hello @Kody 

Yes, there are differences between Success Packs depending on the project type. For example, the Core Platform Upgrade Success Pack does not include the Get Started phase or certain processes.

Additionally, each Success Pack comes with its own specific assets (which, in my opinion, is one of the most important distinctions between them).

Thanks,

Alessandro.