I am experiencing an issue while integrating ServiceNow with Common Control Hub. During the import of a Shared List, I receive the following error message in ServiceNow:“The selected Shared List does not match the existing Authority Document list. Se...
Hi Everyone,I've built an assessment using the Smart Assessment Engine and now need to apply a custom scoring formula to calculate results. Looking for guidance on the best approach.MY SITUATIONThe scoring engine provides aggregation options like min...
Hello Everyone,I have recently started exploring about Smart Assessment Engine. I would like to know is it possible to apply formula based scoring logic at SAE template?Any suggestions welcome here,Thank you.
I am struggling to efficiently use the Workspace views. In this example, I am using the CAM Workspace. Am I able to do the following and if so, how? 1. Link directly to a specific dashboard.The default dashboard appears anytime you link to /now/risk/...
I'm new to SAE and assessments in general with ServiceNow. I am creating a Smart Assessment Template and want to preview the questions so I can see how they will look to an assessment respondent. Is there a way to do this? It's possible I'm missin...
Dear Community, Currently, the Risk Response options are presented as Accept, Avoid, Mitigate and Transfer in Risk Assessments. Can we change this to 4T nomenclature (Treat, Transfer, Tolerate and Terminate)? All the places in ServiceNow(native UI a...
What's the cost of installing and using Compliance UCF plugin?
When configuring a Smart Assessment, is there a way to have a link back to the Scope item? For example, we use Control Attestations and would like a way for Attestation Respondents to be able to: 1) Click the Name/Number of the Control in Scope to vi...
Hi everyone, We started observing a Predictive Intelligence info message on issue record in the compliance workspace as shown below. Observed that we have an OOTB similarity solution to predict issue Assigned to based on Name and Description. It wo...
Can someone tell me IRM ootb KRI Dashboards names. Which includes KRI details
What happens when you set the Dependent factor field in the Automated Scripted Factor form to True?
Dear All,I need suggestion on GRC Metric configuration.I'm working on GRC Metrics, I have observed that on metric definition, for KRI Class only quantitative category can be selected. Qualitative can be selected only if I select KPI. I have a require...
Hi All, What role is required for Owner in Policy to review and approve the policy? What role is required for Issue (Assigned to) in Policy?What role is required for Remediation Task (Assigned to) in Policy? Please suggest the best practice to set th...
In the Risk Workspace, servicenow has backend automated calculations to score a risk based on the parameters a risk assessor selects through the GUI. We would like these backend calculation numbers to be hidden as they cause confusion to the reader a...
We applied a workspace view rule to show Default view of Policy Exception form on the Compliance Workspace instead of the Workspace view. When this view rule is active, clicking on the "Request extension" button shows a popup with the whole form of P...
