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Automation action set assessment

zineberrada
Tera Contributor

Hello Community,

 

I have an  issue, I can’t populate a custom_status field (a String on my control). I want to pull the value from Response based → Q1, but that option is greyed out. I also tried adding a subflow input for custom_status as a Reference to the sn_smart_asmt_question_instance table, then reading selected_response_options to update the control’s custom_status, but it didn’t work.

Any guidance on how to correctly fetch the selected response for Q1 and map it into the custom_status string on sn_compliance_control would be appreciated.

 

Thank you in advance !

Zineb

2 REPLIES 2

palanikumar
Giga Sage
Giga Sage

What is the data type of Q1

Thank you,
Palani

Hello Palani,

 

I can’t figure out which data type my subflow input should use to map Q1 in a ServiceNow Smart Assessment automation. I tried String and Reference to several tables (sn_smart_asmt_question, sn_smart_asmt_response_option_instance, sn_smart_asmt_response_option, sn_smart_asmt_mig_response_option_migration, sn_smart_asmt_question_instance). When I pick anything other than String or Reference, the Response based picker in Set actions doesn’t appear. What is the correct type?

 

Thank you,

Zineb