Automation action set assessment
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4 weeks ago - last edited 4 weeks ago
Hello Community,
I have an issue, I can’t populate a custom_status field (a String on my control). I want to pull the value from Response based → Q1, but that option is greyed out. I also tried adding a subflow input for custom_status as a Reference to the sn_smart_asmt_question_instance table, then reading selected_response_options to update the control’s custom_status, but it didn’t work.
Any guidance on how to correctly fetch the selected response for Q1 and map it into the custom_status string on sn_compliance_control would be appreciated.
Thank you in advance !
Zineb

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4 weeks ago
What is the data type of Q1
Palani
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4 weeks ago - last edited 4 weeks ago
Hello Palani,
I can’t figure out which data type my subflow input should use to map Q1 in a ServiceNow Smart Assessment automation. I tried String and Reference to several tables (sn_smart_asmt_question, sn_smart_asmt_response_option_instance, sn_smart_asmt_response_option, sn_smart_asmt_mig_response_option_migration, sn_smart_asmt_question_instance). When I pick anything other than String or Reference, the Response based picker in Set actions doesn’t appear. What is the correct type?
Thank you,
Zineb