Resolved! Indicator Task Value field
What is the purpose of the value field on the indicator task?
Forum Posts
Modifying base script includes in the system
All, I am needing help to modify the OOTB assessment questions for a BIA. I believe I have found where to do this but need some help.... So OOTB the questions are all prefaced with "What is disruption duration of ". I found inside of the CategoryImpa...
See innovation at work with ServiceNow Risk Management at Microsoft Ignite Conference 11/15-16 2023
Discover the future of seamless integration at our upcoming concept presentation, where ServiceNow and Microsoft join forces to integrate their cutting-edge products—Risk and Prompt Flow. Positioned as leaders in governance, risk, and compliance mana...
Field decorator is not working after creating duplicate variant of record page on workspace
Field decorator is not working after creating duplicate variant of record page on workspace
Resolved! The new List of control test i created in audit workspace is not visible to audit managers.
Hi All, The new List of control test(named as ==> "All control test" as shown in below image) i created in audit workspace is not visible to audit managers, but as admin I can see it.Can someone help. I checked that using audit manager he can see an...
[Webinar - Nov 29 & 30] Back to Basics: Policy Exception & Acknowledgements
Hello there, My team is putting together, until the end of 2023, a monthly series of “Recommended Practices” webinars to help you be successful with your GRC/IRM applications. The fourth episode of this series, ran by Anupam Maheswari (Product Succes...
Direct access to attachments through URL without authentication
Hi guys,Have you guys experienced accessing the following url:https://<your_instance>.service-now.com/<sys_id>.iixWhere <sys_id> can be ANY attachment sys_id and the file is displayed inline on the browser (if the browser is able to).I have researche...
Disable "Edit" button on Audit report when "Generate Report" is clicked on Engagement
Hello All, I am trying to hide "Edit" button on Audit report when UI action "Generate Report" is selected on Engagement record. I have commented code in ui page "preview_audit_report" but still I am able to see the "Edit" button in workspace view and...
Comparison of SN GRC to Censinet?
Does anyone have any experience with Censinet Risk Ops? I'm looking for comparative information relative to ServiceNow GRC.
Generate PDF in landscape
Hi All, I'm trying to export the PDF of the BCM Plan in landscape mode, Can someone help me how to achieve this? Thanks in Advance,Arpitha
Recovery task removal
I have some recovery tasks defined that I would like to remove. From the Workspace view, when I select a task to remove, I click the remove button, and receive the message "Not able to delete 1 record(s)". What roles or rights are needed to be able ...
Importing formatted data into HTML field from Excel import
Hi Team, I am trying to import data from excel to policy table. We have data for policy text as formatted data , example there are multiple bullet points and paragraphs. When this is imported to servicenow everything is clubbed. Can anyone let me kn...
Audit Task
Hi, I'm having trouble with the Audit Engagement, As you can see the Fieldwork Planned start date is 2023-09-12 which is supposed to be 2023-08-25. Hence, we're receiving error like "Planned start date of control test must be on or after Fieldwork p...
Resolved! Forgot password link on vendor portal login screen
When we setup the primary contact for a new vendor, an registration email will be sent to the primary contact with the username and temp password. Vendor has to change the password after logging into vendor portal so that he can take the assessments ...
IRM integrations with other ServiceNow products
HelloIs there a list of ServiceNow products that IRMN integrates with? We would like to know all the integration points between IRM products like P&C, Risk, and Audit BCM with other products like ITMS, ITOM, HR, etc.. Thanks
