I've run into a number of difficulties with setting up an Approval Configuration for Plan records.I can set up the Approval to get sent out to a Plan's Owner, using the Approval Configuration built in to BCM. Listed below are the issues I'm running i...
I am trying to send an email notification to a group of users. I have a salutation in the Body of the email saying Hello "Name". How do I populate the recipients name in "Name" such that each user who receives the email gets their own name in the ema...
In Utah release I want to know the significance of contributor's field in Policy Form. This Field has a role of sn_grc_buissness.user and there is other role sn_grc.user, this role contains sn_grc_buisness.user roles. So, I want to know what is the d...
I am new to GRC module and had the below use case. Please help me to build this scenario:Use CaseOur client is a manufacturing company who has manufacturing facilities spread over four regions and six locations across India.To automate their yearly r...
Hello EveryoneI am currently trying to understand how UCF citations and controls are getting mapped in servicnenow and i am stuck in one issue. I see some citations in UCF which have multiple controls under them.I want to understand how servicneow is...
Hello. I am trying to add more fields to attestations and risk assessments so it would be easier to the entity owners to answer them. However this is not proving too easy. I found couple of threads about the subject:https://www.servicenow.com/communi...
Hello Community folks, We have a custom field on Control objective & Controls. Whenever we link Control objective to Entity type, controls are created by populating all the OOTB fields except the custom field we have created.As per our requirement, w...
What is the use of sn_grc.user ? How it is helpfull What is the difference between sn_grc.business_user role and sn_grc.user role ?? Can someone help me in understanding this roles Thanks in advance
Hi All, Do you have a sample audit report template? I'm trying to customize a default audit report template
How do I set the read ACL on a table to only allow users to read records that they have created? I have been trying to add the following conditions without luckCreated By is javascript.gs.getUserName() OR Created By is emptyI am working in the Gene...
Hi All, I am running across a deadend for answering a question regarding the updating/maintenance of Entity owners (thus Control and Risk Owners) when the Entity Source is updated. Use Case: There is a Configuration Management process in place to mai...
Hi, I have used currency conversion API var conv = new sn_currency.GlideCurrencyConverter(). It is converting fine but which table it is using for conversion (rate conversion). Thanks,Tara Singh
We are partly into configuring our GRC instance and I will be completely honest, not 100% up to speed at the moment. But we currently use a risk questionnaire to help us understand the risk that they are raising. Are there any good guides or videos o...
Hello, Does anyone know how a "Contributor" field is meant to be used in a Policy as part of Policy and Compliance? Reference qualifier of this field has any user who has "sn_grc.business_user" role can be added as a contributor. But, GRC Business us...
