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Regular Evidence Requests

Hi, We want to automatically schedule evidence requests to our control owners every month. The evidence is being reviewed and approved, which then impacts the control state (compliant / non-compliant). There are multiple ways we can go about this:Con...

Next Run Date not updating on Indicator template properly

I have an indicator template that has a collection frequency of Daily.  The indicator is actually running and moving my controls to non-compliant correctly (GRC indicator nightly run scheduled job is active).   The problem I am seeing is that the "Ne...

Community Alums by Community Alums  
  • 1702 Views
  • 3 replies
  • 0 helpfuls

Resolved! BIA Dependency Assessment Columns

I am looking for a way to show more than 6 fields/columns for the BCM Dependency Assessments within the BCM Workspace, has anyone had any success with this?I have not had any success using the grid configurations or list views, even though they are s...

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GRC Indicator Nightly Run not processing all Indicators

I am experienceing some weirdness around my indicators in GRC.  I have some control indicators set up - they are a type "Basic".   They essentially check to see if the name of the entity the control is for starts with the letter A.  The indicators do...

Community Alums by Community Alums  
  • 1341 Views
  • 2 replies
  • 0 helpfuls

How do you link Control Objectives to Citations in report?

I am trying to create Issue report with master data to be shown from Authority Documents table but when I try to pull the data beyond Control Objective table, I get blank values. I realise that there is an M2M table in between for Control Objective a...

Gary45 by Tera Contributor
  • 2068 Views
  • 2 replies
  • 0 helpfuls

Compliance Reader role not able to read Attestations

Hi, I noticed that Compliance Reader role is not able to read Attestations at all. However, Compliance User role is able to read Attestations. On one hand it makes sense to limit access to the Attestations, as info about non-compliant controls pose a...

Resolved! How to order questions in a grouped assessment/attestation?

Hello We are using GRC to create sets of attestations.  Then the attestation respondent needs to group them into a single grouped assessment.  When the Grouped Assessment is created, the questions are in different order than desired.  For instance, t...

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rogerburns by Tera Expert
  • 1899 Views
  • 2 replies
  • 3 helpfuls

Inherent ALE advanced risk

How are the Internet ALE and ARO calculated after migrating to Advanced Risk?These fields on the risk statements are also not visible, curious as to how all the risks and scores are calculated in advanced risk.

rajeeshraj by Tera Guru
  • 2102 Views
  • 3 replies
  • 1 helpfuls

What is 'limited' in Advanced Risk Professional ?

For IRM professional, the pricing guide mentions "limited" for Advanced Risk  . Unfortunately, 'Limited' is not defined anywhere. What exactly are the limitations in the professional license for advanced risk?    

Custom 'Take Assessment' UI action

Hello, We are trying to improve our GRC assessment process by allowing users to take the assessment directly from the Risk. The issue is there can be multiple respondants to the Risk and therefore multiple assessment instances.  We have the code to d...

Resolved! Dependent factors in Advanced Risk Assessment

I am trying to build a RAM (Risk Assessment Methodology) in which I want to have dependency between the factors (questions). For example, if user responds to a question as 'Yes', then we want to show additional questions to the user. Please suggest o...

What does the term 'overridden' mean in ServicNow GRC

I have developed a number of RAMs using Qualitative scoring and making use of Qualitative Transformation Criteria and each time I do so I try to figure out what OVERRIDDEN means in the context of Qualitative criteria. I have had it explained to me by...

Nick T by Tera Contributor
  • 2431 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to fix this issue ?

The inherent assessment could not be initiated as the approver is not available. Please contact your administrator to review the risk identification configuration and then try to initiate the assessment again. Although the risk manager is available. ...

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Community Alums by Community Alums  
  • 1486 Views
  • 2 replies
  • 3 helpfuls