We are working with a client who is using multiple ServiceNow instances for IRM (one instance for the US and the other for Europe)I was looking for use cases for multiple instances of IRM in different geographical areas. How can these two instances w...
Running into multiple issues with Policy Exception. Anyone know why? Here are the scenarios: Requester submissionIf an end user submits a new policy exception, it greys out the compliance approval field and auto-approves the request.Control objectiv...
Hi there, I have been pulled into assist with an issue with the attestation assesments. My knowledge is very limted in this area, so reaching out to see if anyone can help. The team want to start assigning attestations to users in the instance. The f...
Hello Team,I have 2 fields I want to make mandatory based upon different different view. and also want to make mandatory on workspaces. How can I achieved that?@Community Alums
When viewing the Risk Overview Dashboard (Risk > Overview) the heatmap charts (Inherent Risk Heatmap and Residual Risk Heatmap) no longer have numbers or borders. When you mouse over each box it does show the count of risks, so the underlying data is...
We just recently upgrade our GRC modules and notice that "Control Objective" field is now mandatory, even for our ad-hoc controls that doesn't tie to any Control Objective (CO). Per further investigation, we noted a UI Policy on Control record that m...
I have a policy exception record that is in Awaiting Approval state, and there is an approval rule configured for that which triggered for my record. Now all the approvals are approved but still the record is in Awaiting approval state.What is the pr...
Hi All,I am new to Servicenow GRC and here in my organization I have client interview on IRM and secOps.Please share any related document, sites or blog which help me to get this opportunity.Thanks in advance. Thanks and Regards,Juganta Kishore Nayak...
Hello Team, I have 3 RAM's and I have same question((Inherent assessment) in RAM after the assessment I want to copy all assessment responses and forward to 4th RAM (inherent section). How can we achieved that in ServiceNow? @Community Alums @Ahmed D...
Within Advanced Risk Assessment - Properties, there is a property labeled "Migrate to Metrics from Indicators". I'm looking for any documentation on this or any information someone can share.
Hello Team, I have small requirement where I want to call existing created dashboard on UI builder Home page. how we can achieved that in UI builder. @Ankur Bawiskar @Community Alums @Ahmed Drar
What are the reasons behind ServiceNow only allowing for one Risk Assessment Instance to be attached to a Mitigation?Has anyone added more then one Risk Assessment Instance to a Risk Mitigation?If so, how has that been done? We currently have where t...
Hi All, I have designed a risk assessment . I want to calculate the risk score based on the questionnaire's responses using the older Risk assessment module(not advanced risk). Please guide me do that.
Hi Expert, For BCM workspace, in any record (BIA,BCP, Crisis) when we click on "Generate PDF" ui action, its generate PDF. My question: Is there any way to add index in the document like we create normal index in book/word file?
My end-user has starting talking about customizing the PDF that is generated for Plans, BIA's, etc. Company logo, a few other things, etc... That part, no problem. I've made a copy of the OOTB PDF template, and customized the copy... but now, how d...