Customizing ServiceNow
Can I customize ServiceNow for my product needs?I plan to hire full stack devs for this issue following this guide. Will I succeed? Have anybody had such an experience?
Forum Posts
licensing requirement for Risk Module but need to send out assesments to multiple users
Does anyone have licensing requirements info pertaining to the following case: We are standing up a risk program and I was recently told that for every risk assessment sent out, my organization would need a single license for each user attesting. Thi...
In GRC: Advance Risk assessment module : how do trigger assessments ?
In GRC: Advance Risk assessment module : how do trigger assessments ?
Resolved! Hierarchy of policies vs control objectives
Hi,I was wondering if anyone knows what is the difference of creating a hierarchy of Policies (One parent policy with one or more child policies) and a hierarchy of Control Objectives (One parent Control Objective with one or more child Control Objec...
Compliance Management Workspace ACL for Role/Group
Hi All, can you please suggest how to add ACL for the Compliance Management Workspace, Based on the role user was able to see Ex:https://docs.servicenow.com/en-US/bundle/tokyo-governance-risk-compliance/page/product/grc-workspace-compliance/concept/g...
How is the Recovery time achievable(RTA) being calculated?
How is the recovery time achievable (RTA) being calculated? I have only known about the description of it from the docs https://docs.servicenow.com/bundle/paris-governance-risk-compliance/page/product/grc-business-continuity-management/concept/bcm-wo...
is ServiceNow HIPAA compliant
Trying to determine if ServiceNow meets HIPAA ComplianceCan anyone answer this of point me to an article the explain this?Thanks,Bob
Resolved! Add CSS style to GRC - Article template
Hi, i have a article template with html type and i would like to add a css styling. There is no css field to do it.More exactly - i want to add a watermark to the policy.
Resolved! Engagement Approval
Hi I have a sample of 49 Audit Tasks, 2 are marked as closed complete. When should the approver receive a request to either approve or reject the engagement? Is it only after all tasks are closed and no pending open tasks.
Data Owner vs Control Owner
Hi Can someone enlighten me between the difference of Data Owner and Control Owner Thank you
GRC how to roll up control compliance score to Parent Control
Created 2 Entities with respective Controls(Control Objectives)Control Objectives were having Parent Child Relationship ( CO1 - Parent , CO2 - Child)Now CO2 is assessed and got Compliance status which in deed gets compliance Score on to Entity.I need...
Resolved! What are the standard GRC frameworks to select in UCF
Hi Experts, I would like to know if is there a standard build already available in UCF for GRC standard frameworks (the basic compliance frameworks that contain the authority documents, citations, and controls). Is there a possibility to obtain these...
What is GRC workspace
Hi Team, There is a particular Workspace appearing in our sandiago drop down by the name of " GRC workspaces" . How is it different from Compliance /audit / Risk workspace. What is the exact use case of it ? Please guide . Thanks in advance Regards ...
Resolved! How to call a script include through dictionary overrides
I have field reviewers on which i want to call a script include through dictionary override reference Qualifier. How can i achieve that? The reference qualifier is as below: javascript: new GetReviewers2().filter();
Difference between Attestations and Manual Indicators
Can someone explain the value of manual indicators in comparison to Attestations. They seem to do similar things. I will break this down into two areas to help my understanding. Situation: I have a control objective applied to 100 devices where I nee...
