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Resolved! Governance, Risk, and Compliance - Data segregation

We are planning to use GRC for IT and non-IT (i.e., environmental) risk and compliance.  We are a single service provider with a dedicated instance, & no domain separation.  Within GRC do we have the ability to restrict visibility to data that mimics...

bradfleming by Tera Contributor
  • 3113 Views
  • 6 replies
  • 0 helpfuls

Resolved! Significance of Entity Type

Hi Everyone, What is the significance of creating Entity Type? I can create Entity directly and can complete the entire process. Trying to understand the need for creating Entity type?

Resolved! How do I move a Risk Acceptance task to ACCEPTED state

Hi there - how do I move a 'Risk Acceptance Task' to the 'Accepted' state? Context/Info: Advanced Risk Assessment (ARA) plugin turned onAdvanced Risk done via the Risk (sn_risk_risk)After ARA done, I 'Respond' to the Risk via a Risk Acceptance TaskAf...

NoelinhoN by Mega Guru
  • 1542 Views
  • 3 replies
  • 1 helpfuls

Change control Status When Closing all issues

Hello, How can I change the control status to "Compliant" after closing all isues associated with the control. How it Works Today:  it changes the status of the control to "Compliant" When closing just one issue  Regards, Control:   Issues associate...

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Huodil by Tera Contributor
  • 1960 Views
  • 4 replies
  • 0 helpfuls

Business Continuity Management RTO Gap Calculation

We are in the process of deploying BCM.  Trying to understand how RTO Gaps are calculated.  I have created sample BIA and completed the RTO Impact  and Dependency Assessments.  I also have a Plan with a defined Scope, Loss Scenario and completed the ...

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chaluisant by Tera Expert
  • 3373 Views
  • 3 replies
  • 1 helpfuls

How to Exempt a whole system (entity) with Policy Exceptions

Hi,Looking at the Policy Exception process I was wondring if there would be a way to use policy exceptions for a specific use case.:"My policies applies to a selected scope of Systems and I want to descope one of this systems using the Exception work...

Alex305 by Tera Contributor
  • 1951 Views
  • 4 replies
  • 0 helpfuls

Entity types and filters

Hello We have 80 entities that are automatically created from a custom table called "u_products" using entity types. We have an integration set up to bring these products from an external system and are going to store in a different table (for busine...

rajeeshraj by Tera Guru
  • 2308 Views
  • 7 replies
  • 3 helpfuls

What is vendor issues and tasks?

Hello Experts,Can you help me to understand what is the issue and task in the vendor risk management? Any examples please?Who can create these issues and tasks?ThanksUday

Community Alums by Community Alums  
  • 999 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to add URL in email script to use it in Notification

@ankurt @Ankur Bawiskar Dear All,I'm trying to use below mention link in  (var url1 = '<a href="' + gs.getProperty('instance_name')+'.service-now.com/'+'url' +'">Link</a>';) but it is not working in notification.please let me know where I'm doing mis...

Cancel expired assessment

Hi All, I have identified several of our Control Attestations being set to cancelled by a scheduled job.   Has anyone else had issues with this OOTB behaviour - since it cancels active attestations for us if they are overdue! Thank you in advance. Ki...

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Resolved! Access Reviews in P&C

Has anyone used the Policy and Compliance app for access review?  In this case the entities will be users with access to x system.  I did not think the P&C will be an audit tool but we are trying to maximize its features.  e.g.  create a Control Atte...

Zind by Tera Contributor
  • 2701 Views
  • 2 replies
  • 2 helpfuls

Resolved! Risk and Compliance workspaces

We recently upgraded to both San Diego and IRM (from GRC). In our test/dev environments, I can see the Risk and Compliance workspace portals, but not in or production. I was wondering if there is a simple spot for me to look to enable them? Thanks in...

Residual Risk and Calculated Score

Inherent risk = the amount of risk that exists in the absence of controls. In other words, before an organization implements any countermeasures at all, the risk they face is inherent risk. Residual Risk = the risk that remains after controls are acc...

clfox12 by Tera Contributor
  • 2771 Views
  • 1 replies
  • 2 helpfuls