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Looking for Guidance to create Entity Types

Hello - I am looking in Now Create and in the partner portal to see if I can find some tips or guidance on the creation of Entity Types.  Can also be any other insight.  Anyone can point me in the right direction?

Relationship between GRC - BCM and Major Incident Management

I am trying to figure out the relationship between the Business Continunity Module and Major Incidents.  I am curious if there is a way for the resolution teams to pull over into a declared/promoted Major Incident that would pull from the BIA/Busines...

App engine studio

Hi, Is App engine studio chargeable in San Diego version? If yes how much does it cost to activate app engine studio.  

sonal jhawar by Kilo Contributor
  • 1330 Views
  • 3 replies
  • 1 helpfuls

Servicenow GRC control Indicator task

Hi, We're implementing GRC and in control, How is an indicator task is created? How the indicator task is closed? Is there any reference article on GRC indicators? Appreciate if someone could share pointers. Thanks.

G Balaji by Kilo Guru
  • 2077 Views
  • 2 replies
  • 2 helpfuls

Entity types not refreshing on Entity Filter.

Probably a dumb question. I added a data center to the cmdb_ci_datacenter table that appears under the table correctly. The Entity Filter conditions tells me that there are indeed two CIs that matches the criteria...   But there's only one Entity a...

find_real_file.png find_real_file.png find_real_file.png

How to add field to workspace

Hi,  I want to add field to workspace(as shown in the following image.). Hoping somebody can point me in the correct direction. generally I can use the form layout function of the configure page to add fields, but unfortunately I can not use this met...

find_real_file.png
yuchen zhang by Tera Contributor
  • 3185 Views
  • 2 replies
  • 1 helpfuls

Resolved! Show fields for an attestation

I have attestations going to users.   When they click the "Take Attestation" button in the "My Assessments and Surveys" module of the Risk application, ServiceNow shows the Number of the control and the relevant questions.   However, the number itsel...

lawrenson by Giga Contributor
  • 4172 Views
  • 11 replies
  • 14 helpfuls

Risk Heatmap & Risks Trend Dashboard

Hi Has anyone managed to produce a risk heat map based on actual number of risks rather than risk assessments(current dashboard provides only risk assessments total)? Also, Has anyone produced a trending of risk dashboard, so if a risk score changes ...

Krish6 by Tera Contributor
  • 1486 Views
  • 2 replies
  • 1 helpfuls

Resolved! entity class rule

we have a lot of entities in our sn_grc_profile table without a class tagged to them . The main reason for this is that we did not have any entity class rules defined in our system . We are now defining these rules for various tables , but my doubt i...

Gary22 by Tera Contributor
  • 1243 Views
  • 1 replies
  • 2 helpfuls

What this plugin "GRC: Business User - Lite" is about?

Hi, I am looking for a detailed documentation of the plugin "GRC: Business User - Lite" and want to understand: a) What this plugin is about?  b) What's the difference between "GRC: Business User - Lite" plugin and the role "sn_grc.business_user" ?c)...

Syed14 by Mega Guru
  • 3558 Views
  • 4 replies
  • 1 helpfuls