ServiceNow BCM
Hello Team, Where I can find the "Add dependencies" and "Update dependencies" buttons logic in the backend, which is available in the Business Impact Analysis and Planning.Screenshot for reference: Thanks in advance!
Forum Posts
How to increase the max length of multi-line free text field in smart assessments
Hi, We have a Multi Line input text field in a Smart Assessment Template, currently the max limit of it is 1000. Is there a way to increase it? We want it to more than 1000. Thanks in advance,Sharan
Resolved! How to change visibility for Add Related asset button in Plans Asset table
HI Team,I was looking for options to change visibility of "Add Related asset" button which is a declarative related item in BCM workspace on Plan Asset/ Scope tab in Plan.Visibility changes - Need to show this button only to BCM Admins and BCM Manage...
Enhanced reports on citation and authority documents overview pages
1.Enhanced reports on citation and authority documents overview pages to consider the associated citations to controls.2.Enhanced reports on the Compliance homepage to consider the associated citations to controls.need to know how and where to check ...
IRM - Smart Assessment Engine
We are trying to set up a demo for a client and wanted to include the Smart Assessment Engine in the demo. Please share how to set up the actions in the Smart Assessment Engine and include responses as inputs. Thank you!
Anyone know how to create a call tree
I know we can build recovery teams, but I need a call tree like this: Anyone know how to go about building this, I'm assuming this would be a document template and javascript to get the fields from sys_user and ...group.members etc. Department Mana...
ServiceNow Application As A Service and ServiceNow AI Platform are they same or different
Can anyone please clarify, if ServiceNow Application As A Service and ServiceNow AI Platform? I am looking for SOC1 Type II report for 'ServiceNow application as a service (APaaS)' for the period Oct. 2024 - Sept. 2025. However, in SOC 1 report page ...
Resolved! GRC Attestation
OOB we are seeing the attestations being sent per control per ‘Assigned To’ user. This behavior is causing a lot of overhead for our end users. For example, if we have 20 Policy Statements with 10 Profiles this will generate 200 controls. Each of the...
side effects to turn on glide.ui.security.allow_codetag
Hey folks, I was wondering if any side effects to turn on glide.ui.security.allow_codetag in Istanbul patch 5 release. Based on the Audit Compliance recommendations, the default setting on this option is on, please refer to Search however, none...
Resolved! Why is record confidentiality inheritance restricted to only pre-existing related records?
Hi all, My team and I have implemented record confidentiality inheritance according to ServiceNow's recommended guidelines and found that when confidentiality is enabled for a parent record ONLY pre-existing related records are marked confidential th...
Forgot password - email configuration
We have configured two custom URLs in our ServiceNow instance. We now have a requirement to enable the Forgot Password feature for end users so they can reset their passwords independently. The configuration for the Forgot Password functionality has ...
Things Every ServiceNow Developer Must Know : Part 2
Things Every ServiceNow Developer Must Know : Part 2 1) Inherited field (checkbox) in a Client Script configuration :determines whether the script runs on the specified table and all of its descendant tables that extend it. How the Inherited Field Wo...
Automated Scripted Factor Schedule: Can daily updates trigger re-calculation for "Assessed" Risk?
Hi Community,I am working with Advanced Risk Assessments and using Scripted Automated Factors for Control Assessments. I have a question regarding the "Schedule" option (e.g., Daily/Weekly) on the automated factor configuration:If a Risk has already ...
Resolved! Use case of Gen AI in ServiceNow for cost reduction
Hi Team,Could you please share one practical use case of Generative AI in ServiceNow that helps reduce manual effort and operational costs? It would be helpful if the example also highlights innovative thinking and measurable business impact.Looking ...
How to create a dashboard widget that searches for an Issue number?
Using the classic dashboard, how to create a dashboard widget that searches for an Issue number? Interactive filter doesn't seem to be able to filter on this string. I tried using content block with the attached script, but this doesn't seem to work....