There is a requirement to configure heatmap for advanced risk to add to dashboard. I am relatively new to GRC module. I saw this ServiceNow doc - https://www.servicenow.com/docs/bundle/xanadu-governance-risk-compliance/page/product/grc-risk/task/conf...
Currently we are checking the feasibility of integrating ServiceNow with Microsoft SharePoint for policy authoring. As per the ServiceNow docs, for the integration the 'Microsoft OneDrive spoke 2.3.1' needs to be installed. Link to the doc: https://d...
Hi,As stated in the subject, I configured some Smart Assessment questionnaires and added some automated answers to all of them. I think the issue lies within the automated answer behaviour, since they count as "answered question" and I imagine that t...
Hi everyone, Does anybody know if there is a way for the test data in DemoHub to somehow be adapted to the time frame in which your demo will take place? For instance, if you are presenting SPM to a client in March 2026, to have for example Planning ...
While configuring the RAM, for inherent assessment I chose product as the criteria, where inherent score=impact*likelihood. Now for residual assessment, I want to use the formula, 'residual score=calculated inherent score*control effectiveness'. But...
Hi, I have previously set up task intelligence on service offering field as per image, in service operations workspace. However I am now struggling to replicate it and it seems as though I have missed a part of the configuration out. How would i go...
I’m trying to deactivate AI Case type records in the sn_grc_case_mgmt_case_type table, but I’m not seeing a Deactivate button on the form.This record comes under the AI Case Management application. Has anyone worked with this table before and knows:w...
Hi, We have noticed that Combine Assessment Button missing in compliance workspace task. Even though the same template is used and tasks are in open state. The current environment is Zurich. What could be the possible reason and fix?
As part of IRM OOB configurations, there is a script include 'IssueLandingPageTaskUtils' which calls IssueLandingPageTaskUtilsBase.Its appllication is GRC: Common Workspace Elements Usually, OOB script includes allow override and have OOB comment as ...
Auditing not working on prod but working in dev for a specific CI on linux server table. Any suggestion
Hi,we are working on Risk workspace; we want to check where can we find the configuration of left navigation menu list. Regards,Arbaz
Can anyone tell me how exactly qualitative appetite status is calculated? My risk appetite scales are default open/tolerant, flexible, moderate, cautious, and averse. My residual risk rating scales are very low, low, moderate, high, and very-high. Ho...
Hello Community, could someone advice how does redlining & reviewing works when integrating M365, is it mirroring the Word capabilities on redlining & review is it displayed in Policy text field or just in Open in Word option ? Couldn't find any pres...
Hi,Our customer is implementing Policy and Compliance Management and has a use case for grouping control attestations in the workspace in order to complete them in bulk. We followed the article “Grouping assessments for control attestations”, however...
I have configured the smart assessment template and there are several conditionally visible questions on my assessment form. One issue i noticed is, these conditional questions are shown as Skipped ( as shown in the screenshot) when the conditions ar...
