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Forum Posts

Control Testing via Audit Engagement

Why do we have Control testing done via audit engagements/ test plans in ServiceNow and not independently via Controls application. Why should 3rd line (Audit) be involved in control testing at all? Appreciate your thoughts/ inputs on this.

IshuGoyal by Tera Contributor
  • 650 Views
  • 2 replies
  • 2 helpfuls

Enabling multiple RAM for one entity class

Hi Experts,I am facing an issue while configuring Risk Assessment Methodologies (RAMs).Currently, for an Entity Class (e.g., Department), only one RAM can be configured because it is set as the Primary methodology. Due to this configuration, the RAM ...

AYUSHIC by Tera Contributor
  • 904 Views
  • 1 replies
  • 0 helpfuls

Risk workspace

Under risk workspace, if I open risk event then there is a related list tab "Risk" .there is a declarative action "Add" .If I click on add to add risk then what are the risks available to select as per OOB functionality.

ChaitaliV by Tera Contributor
  • 531 Views
  • 1 replies
  • 1 helpfuls

Resolved! Download assessment questions

Please see the attached image. I want to download Assessment question in Excel sheet. Trying to find the data in asmt_metric, asmt_metric_category and other related tables but dont see the data or questions. Please help.

Recovery Tier based on adjusted RTO

Hi All, I got below requirements for BCM module , I see the recovery tier logic is inside of  BIAScoringUtilBase script include."The formula for Recovery Tier calculation should be adjusted to incorporate Adjusted RTO field value. The new logic shoul...

MarcoP by Tera Contributor
  • 1127 Views
  • 3 replies
  • 0 helpfuls

SMART Assessment in BIA

Hi Community! , im having the below requirement, to migrathe BIA assestemnts in BCM to smart, Does anyone know which is the righ process I need to follow? "Configure Smart Assessment template for BIA to conduct RTO and RPO assessments. Copy help inst...

MarcoP by Tera Contributor
  • 463 Views
  • 1 replies
  • 0 helpfuls

Resolved! Relationship between GRC and Security Operations

Hi, I'm trying to understand the relationship between GRC and Secops. What would be the benefits for companies to implement both as opposed to just one of these modules?   Thanks.

Community Alums by Community Alums  
  • 11284 Views
  • 4 replies
  • 18 helpfuls

privacy Smart assessments

Hi All,1.we have legacy assessment and by using smart assessment migration tool we are converted smart assessment and when i am  trying to take the assessment i am not able to find the assessment that is assigned to me and later when i checked in the...

VenkataRamN by Tera Contributor
  • 464 Views
  • 1 replies
  • 0 helpfuls

Limitations in using BIA and DR plans in Zurich Instance

Hello everyone,We have recently upgraded to the Zurich instance we see there are some limitations in accessing the BIA and DR plans during creation and viewing. Is there customization or OOB we need to install or any changes that have been made. Can ...

bhavana-s by Tera Contributor
  • 624 Views
  • 2 replies
  • 0 helpfuls

How to Set Up GRC Audit in ServiceNow from Scratch?

Hi Community,I am trying to understand how to set up GRC Audit in ServiceNow from scratch. I would like to know the basic implementation steps such as:Required plugins to activateHow to create Audit EngagementsHow to define audit scope and controlsHo...

shaistaparv by Tera Contributor
  • 909 Views
  • 3 replies
  • 1 helpfuls