BCM Crisis Event Workflow
HiWhere is the BCM Crisis event management workflow defined ?I have a requirement to make a change in my implementation
Forum Posts
Resolved! Issue with the entity generation from entity type from entity filter.
HI Team, I am experiencing below issue in entity type record:1. Below is the entity type record wch have entity filter on business process table.The filter shows 2 matching records exists.Once the 'Update Entities filter is updated', the 2 entities g...
Are Indicator Tasks ever cancelled automatically by OOTB logic?
Hello community,I am using Control Indicators, and I've encountered an issue where some Indicator Tasks are created directly in the Cancelled state.The tasks are being generated by the OOTB scheduled job:GRC Indicator Nightly Run → new IndicatorEngi...
Business Process Bafflement
How do I add a business prosses in the continuity management module? I have tried through Planning and the BIA and cannot figure it out. I see the table for business prosses, but there is nothing there. It appears to be in Enterprise Architecture, bu...
Best Practices for Implementing User Access Reviews (UAR) for Application Owners in the ServiceNow ?
we currently handle our periodic User Access Reviews (UARs) through a painful manual process involving spreadsheets. We want to leverage our ServiceNow platform to streamline this entirely.My goal is to have a process where, as an application owner, ...
Data Base view
I want to create a data base view of Risk,control and compliance so that it should show the field in the below image
Need assistance with upstream and downstream entity relationship auto-generation
We have a requirement to set up Entity Classes which are somewhat similar to this, and have the related Entity Hierarchy records generated in the system. Setting these up as Entity Classes has worked correctly. My question is related to the Upstream...
Control Attestation outcome - required help
In ServiceNow IRM, if we have a control and want to perform an attestation with a control owner, the current outcome we receive based on their inputs is either 'Compliant' or 'Non-Compliant.' I was wondering how I can change the outcome to 'Effective...
Prevent Primary Alert from closure untill all secondary alerts are closed first
Primary and secondary alerts are created due to correlation. Currently when Primary Alert is closed it automatically closes all secondary alerts. Client want secondary alert should be closed first, then only Primary alert should close which will then...
Repeating Assessment process in TPRM?
Hi Team, Is there any clean documentation on how repeating assessment process works in TPRM? What scripts/ BR and other technical components are used to trigger repeating assessments? I see the assessments takes 6 months as default? but how this can ...
Resolved! Smart Assessment Engine
Hi, Does anyone help with linking custom action to SAE, as I see no actions available. I have linked the flow cateogry into action category in template category record, still it is not showing in SAE automation. Thank you,Arkesh
VRM to TPRM capabilities
Hi, Looking for documentation on the capabilities that were changed/renamed, introduced, and retired as part of VRM being rebranded into TPRM
Help Menu/Section
Hi All, I want to leverage the Help section in the top-right corner of the screen for my users and point them to our internal Documentation for ServiceNow IRM/GRC. I would like to have this based on the form the user is on, Issue, Policy, Engagement...
How to Transition Controls Stuck in "Attest" Phase to "Monitor"
Hello GRC Community, During a control attestation campaign, I've noticed that some attesters don't complete their assessments, which results in certain controls remaining stuck in the "Attest" phase. Is there a way (excluding Fix Script) —either via ...
Automating Risk Assessment Scope and risk creation should be based on scope created
Hi,Requirement: I want to automate the process of risk assessment scope and risk created should be making use of that scope. Currently I've configured Entity Class >> Entity type and entity filter based on business application and when the scheduled ...
