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Forum Posts

Should entities be mapped to Service Instance or Offering level

Hi, A customer I'm working with is using "legacy" GRC and the Policy & Compliance module where the application owners attest their applications (entities) against defined security controls (control objectives). CMDB is aligned with the ServiceNow CSD...

Iiro by Kilo Contributor
  • 486 Views
  • 1 replies
  • 0 helpfuls

Managing Business Application's Public Records Compliance Ability

We have a new requirement to assess business applications on a repeated interval to determine their ability to comply with public records requests. Questions that need to be answered for each business application includes "Does the application suppor...

Lane4 by Tera Contributor
  • 578 Views
  • 1 replies
  • 0 helpfuls

Resolved! Model Risk Management Demo Data

Hey hi everyone, While installing the MRM module, I’m not seeing the “Load demo data” option on the installation pop‑up screen. How can I get the demo data in this case?

ManuSai by Tera Contributor
  • 906 Views
  • 4 replies
  • 0 helpfuls

Attestation Respondent - Roles

Hello, We use ServiceNow to conduct an annual audit against our security policies, and primarily use control attestations to track compliance. We have received feedback from our Attestation respondents that it would be ideal to see prior year respons...

Audit management state field if any open issues

hi @sandeepdutt  @Ankur Bawiskar  As per our requirement, engagement records do not require any approval. In OOTB behavior, if there are open issues or tasks, the engagement moves to the Follow Up state. However, when an issue is closed, the engageme...

Munny1 by Tera Expert
  • 683 Views
  • 2 replies
  • 0 helpfuls

Section not visible on workspace only

Hi all,I’ve added a new section (sys_ui_section) to a record form for table sn_compliance_policy_exception.The section:exists in sys_ui_sectionis assigned to View = Workspacehas the correct table (sys_name = sn_compliance_policy_exception)is visible ...

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