ServiceNow AI Control Tower is free with Now Assist
Hi, Can anyone confirm if ServiceNow AI Control Tower is free with Now Assist and what are it's capabilities and how we can utilize it for AI Governance.
Forum Posts
Inherent Assessment score in Risk Identification vs Inherent score in Risk record
How does the inherent assessment score on a Risk Identification (RI) record relate to the inherent assessment score on the Risk record?In ServiceNow GRC / IRM, when a Risk is created from a Risk Identification record, does the inherent assessment sco...
Should entities be mapped to Service Instance or Offering level
Hi, A customer I'm working with is using "legacy" GRC and the Policy & Compliance module where the application owners attest their applications (entities) against defined security controls (control objectives). CMDB is aligned with the ServiceNow CSD...
Display info message on Risk Event record when a Risk Event Entry is added
Hi Team, I want to display an info message on the Workspace Risk Event record when a Risk Event Entry is added in the related list. After it is saved and created then I want to display the message as "Please review the 'Risk Event Impact' as the n...
Managing Business Application's Public Records Compliance Ability
We have a new requirement to assess business applications on a repeated interval to determine their ability to comply with public records requests. Questions that need to be answered for each business application includes "Does the application suppor...
No records to display when user applied the filter on Risk Event Tasks table
Hi Team, As an admin, I got the records if I apply the filter (Risk Event (sn_risk_advanced_event)-> "Date first moved to approved" (custom field) relative before 180 Days ago) on Risk Event Tasks (sn_risk_advanced_mitigation_task) table. But as a Ri...
What is the difference between the risk and risk statement (advance risk assessment)
What is the difference between the risk and risk statement (advance risk assessment) any proper example.
Understanding Policy and Compliance Management in ServiceNow GRC: Concepts, Lifecycle, and Real-Time
Governance, Risk, and Compliance (GRC) is more than just audits or checklists — it’s about ensuring your organization follows rules, manages risks, and meets regulatory obligations in a structured way.Within ServiceNow GRC, Policy and Compliance Mana...
Resolved! Model Risk Management Demo Data
Hey hi everyone, While installing the MRM module, I’m not seeing the “Load demo data” option on the installation pop‑up screen. How can I get the demo data in this case?
Attestation Respondent - Roles
Hello, We use ServiceNow to conduct an annual audit against our security policies, and primarily use control attestations to track compliance. We have received feedback from our Attestation respondents that it would be ideal to see prior year respons...
Resolved! How to create a role-based dashboard for Risk and Control reports?
Hello Community,I am working on a requirement where Risk Managers, Risk Users, and Risk Owners need to access a single dashboard that displays Risk and Control reports relevant to their roles.Currently, the Risk and Control reports already exist and ...
How do I change the notification to prompt Vendor Registration through the Vendor Portal?
Dear experts, I am facing an issue where if I register a new third-party contact, it will generate a registration email to them. But I dont understand why the email generated is the ones using SSO to login. It does not make sense to have vendor's usi...
Unable to View Content on Processing Activities in Privacy Management
Hi all,We are working with the Privacy Management application, and we’ve noticed that the Processing Activities section is not displaying any content.Before we troubleshoot further, I’d like to understand whether this issue could be related to a miss...
Audit management state field if any open issues
hi @sandeepdutt @Ankur Bawiskar As per our requirement, engagement records do not require any approval. In OOTB behavior, if there are open issues or tasks, the engagement moves to the Follow Up state. However, when an issue is closed, the engageme...
Section not visible on workspace only
Hi all,I’ve added a new section (sys_ui_section) to a record form for table sn_compliance_policy_exception.The section:exists in sys_ui_sectionis assigned to View = Workspacehas the correct table (sys_name = sn_compliance_policy_exception)is visible ...
