HI ,I need to send a notification to users listed in the users field on the Assessment Persona table (sn_smart_instance_persona).The trigger condition is when the state changes to "Cancelled" on the Assessment Instance table (sn_smart_asmt_instance)....
Dear experts, I would like to know how do I hide this UI Button "Create from Library" from the control assessment tab.
Can someone provide an example of how to use the controls (control objectives), which UCF generates in the ServiceNow IRM tool, for an audit engagement? Currently, before UCF integration, we manually uploaded ISO27001 controls and have been testing t...
Hello everyone, During implementation of 'UCF integration', we have noticed that only 'Mandated ' & 'Implied' type control are imported into the Control Objective table.Is there any restriction for 'Implementation' type control import? Please provide...
In BIA we're having assessments can we show in the portal? if yes how we can show
I am exploring the AI System and AI Assessment, So we can create a new template using the Assessment workspace but how do I select that for this particular AI System this assessment should be triggered insist of AI Impact Assessment as it is selected...
I am exploring the functionality of the AI control tower and AI Risk and Compliance and once I am creating the AI Model and changes its state to review then the lifecycle of model is started. So I want to know if tasks are created in the assess ,buil...
Hello All, I have a requirement related to Manual Metric Definition.Need to create a manual metric definition with type KRI. Here I have multiple threshold to define in AND/OR condition.I have tried calculated metric, advanced metric but didn't find ...
Hello Community,I'm trying to understand the core differences between two functionalities within ServiceNow GRC:・"Risk Event" from Advanced Risk・"Compliance Case Management" from GRCFrom my perspective, while the detailed statuses might differ, the g...
By Bill Martin | TechTalk with Bill | ServiceNow Certified Instructor & Advisory Consultant Managing risk in a rapidly evolving digital world isn’t just a checkbox anymore — it’s a strategic advantage. With ServiceNow’s Integrated Risk Management (IR...
Understanding Compliance Score in ServiceNow GRCIn ServiceNow GRC, the Compliance Score provides insights into how well the organization is adhering to defined control objectives and how those controls are being enforced across various entities (like...
Hi Team, We have a requirement within IRM to develop a catalog item. The catalog form has been created, and we are currently working on configuring the approval workflow. Upon submission and managerial approval of the request, SCTASKs are to be gener...
When working with Governance, Risk, and Compliance (GRC) in ServiceNow, one of the most important things to understand is how the underlying data model is structured. The slide we’re looking at provides a high-level overview of the core tables that...
Im currently trying to understand how the risk mitigation task generate the approval.once it has move to review, is there a scheduled job that automatically set the state to waiting approval?
Dear experts, I am currently stuck in the condition field where I want the system to fetch the date one month before the field value under the sn_risk_risk form u_risk_due_date field value, where it will trigger the email to be send one month before ...
