Using custom field in MS Project for resources
Since the Resource field from MS Project does not transfer over to Project. Is there a way to use a custom field get this information into servicenow?
Forum Posts
GRC: AI Risk Management
I'm currently exploring AI Risk Management and would love to hear your insights on what it actually entails and how it can be effectively utilized. If you have any helpful resources—such as documentation, videos, or tutorials—that can guide me in con...
Resolved! How do I change the logic for due date for metric data task form?
Dear experts, I would like to change the logic for the due date generation for the sn_grc_metric_data_task table, to a custom due date period generation of my choice, how should I do that?
Does the metric has a valid until date to stop the metric from being ongoing and executing?
Dear experts, I would like to ask about the metrics, I dont see a valid until date for the metric nor the metric definition. Does ServiceNOW have this kind of feature for metrics? To set the availability and the validity for the metrics. Waiting for ...
How to dynamically set the list view of BIA Dependency Assessments How to Change Columns
Hi Devs, Can any one help on How to dynamically set the list view of BIA Dependency Assessments How to Change Columns on Dependency Group.. For example(as in below image): I want to set the list view(columns) differently for Dependency: Location & ...
Resolved! BIA Dependency Assessments How to Change Columns Based on Dependency Group
How can I configure the Lists for each Dependency Group in a BIA dependency assessment:SO as an example:If we have a Dependency Group for UsersI need to show different columns related to the sys_user tableSo for Each Dependency Assessment Card I need...
How is BIA score calculated in BCM
I am tasked to prepare how BIA score is calculated, i have done the BCM implementation course, and understood the impact categories, ratings for both RPO and RTO. But i dont have concrete answer on how BIA scores are calculated, is it right if i say ...
GRC assessments - User experience simplification?
We're getting feedback from our assessment users that the process is complex and not intuitive. We're using the OOB assessment forms. Has anyone created a solution that walks the user through the process? ideally one that can be turned off once the u...
Resolved! How do I configure the reference list columns that will appear?
Dear experts, I have a list which is a reference list field that they can select multiple records from a reference table. How do I configure the columns which are shown in the screenshot below when I click the magnifying glass. They dont have the per...
'glide_list' field because users want to select numerous values.
Hi, I added choices to a 'glide_list' field because users want to select numerous values. However, I cannot add or remove field options based on other field values. Any suggestions are welcome.
Compliance Workspace --> Policy Exception list "New" UI action
Hello,I would like to 'override' the 'New" button in the Policy Exception list. However I am unable to find with the OOB button is. How do I find this UI action? My goal is to have a "New" button that opens up the Portal Version of the Policy exc...
How to send a single notification to the indicator task assigned to when multiple tasks are assigned
Hi Team, We have received a requirement to send a single notification to the indicator task assigned to when multiple tasks are assigned, triggered by the execution of the indicator template/indicators. Could you please suggest how to implement this?...
Can one entity contain multiple processing activities?
When you create a processing activity in the Privacy Management Workspace you have to link the processing activity to an entity. You can not choose the entities that have already been linked to another processing activity? How can you link/connect mu...
Control form - Frequency vs Attestation Frequency
If populated, does Control form's Frequency field overrides Attestation Frequency which comes from Entity form ?If not populated, does Attestation Frequency take over?If I change Attestation Frequency within Control form, provided Control form's Freq...
Resolved! Entity Based Access - only Issue table Available
I'm configuring Entity-Based Access for a customer who would like to start using this feature. However, when setting it up, I’m only able to select the Issue [sn_grc_issue] table (see attached screenshot).Would anyone know why this is happening or wh...
