Hello All, I have a requirement related to Manual Metric Definition.Need to create a manual metric definition with type KRI. Here I have multiple threshold to define in AND/OR condition.I have tried calculated metric, advanced metric but didn't find ...
Hello Community,I'm trying to understand the core differences between two functionalities within ServiceNow GRC:・"Risk Event" from Advanced Risk・"Compliance Case Management" from GRCFrom my perspective, while the detailed statuses might differ, the g...
By Bill Martin | TechTalk with Bill | ServiceNow Certified Instructor & Advisory Consultant Managing risk in a rapidly evolving digital world isn’t just a checkbox anymore — it’s a strategic advantage. With ServiceNow’s Integrated Risk Management (IR...
Understanding Compliance Score in ServiceNow GRCIn ServiceNow GRC, the Compliance Score provides insights into how well the organization is adhering to defined control objectives and how those controls are being enforced across various entities (like...
Hi Team, We have a requirement within IRM to develop a catalog item. The catalog form has been created, and we are currently working on configuring the approval workflow. Upon submission and managerial approval of the request, SCTASKs are to be gener...
When working with Governance, Risk, and Compliance (GRC) in ServiceNow, one of the most important things to understand is how the underlying data model is structured. The slide we’re looking at provides a high-level overview of the core tables that...
Im currently trying to understand how the risk mitigation task generate the approval.once it has move to review, is there a scheduled job that automatically set the state to waiting approval?
Dear experts, I am currently stuck in the condition field where I want the system to fetch the date one month before the field value under the sn_risk_risk form u_risk_due_date field value, where it will trigger the email to be send one month before ...
Dear experts, I have two separate forms in the risk record, where if technology risk is true, then the form fields will be different, but I wanted to create a module where it is technology risk created by me, but when I try and use the sysparm_fixed_...
Hi,Requirement: Create smart assessments and initiate the assessment for risk in advanced risk assessments I was able to create a assessment category for RiskCreate assessment template for RiskCan someone please suggest how to trigger the SMART asses...
Be advised that the latest version of GRC: Policy and Compliance Management has a bug in it where if more than one Entity is created at the same time (at least from the same Entity Type filter, haven't tested other scenarios), the Entity Owner for al...
What is meaning Level field used in Risk statement in GRC ,?give realtime example.
If we use smart assessments instead of RAM how would entity class be linked? #advancedriskassessment
I'm having trouble using templates (the ones stored in the sys_template table) on workspaces - for example, the Compliance Workspace or the Risk Workspace.I tried to follow the steps listed in Solved: Using Templates in Agent Workspace - ServiceNow C...
Hi,We are currently working on a proof of concept (POC) in our Personal Developer Instance (PDI) within ServiceNow. As part of this POC, we are generating a PDF file from an HTML Template and attaching it to the Risk Response Task table.However, inst...
