Hi Team, I would like to know how content from a Word document can be copied on to a Policy text field of type HTML without missing the format. So far we have tried below approached and were unsuccessful:1.Copy & paste from Word document2.Copy & past...
Hi Team, Need your inputs: Scope tab in BCP plan record have different Asset types. data added for each of Asset type will be stored in sn_bcp_plan_asset table. This table is having the attribute - "status in source" this is choice list type field wi...
Asking the community-has anyone has experience this installing the latest GRC: Profiles plugin v20.0.2 where it causing all entities to be deleted . This has happened 3 times now in our dev instance.
Dear expert, I am facing a problem where entities will keep on generating from my department table records, even tho I have inactive the refer to a record and defaulted it to false. What is the problem causing this?
Please share your use cases and best practices with me for the following: How do you determine (or train users to determine) when a situation should be a policy exception, an issue, a risk, or a combination of the three?Policy exceptions have an OOB ...
Dear experts, I would like to have a target tier of Green, Amber and Red thresholds in the Risk Indicator. But currently the target is just one fields but I wish to have three fields of green, amber and red. And the result is just passed or failed. S...
Hi Community, I am trying to figure out how to use 'External Source' Type - Automated GRC Metric. How to actually implement this? As soon as I select Type as 'External Source', Ther are no further options. Attaching the screenshot as well.Kindly enli...
Hello Is there a way to modify the Risk assessment form in the Workspace, example disable in line comments, add a new column to the list of controls
When tagging an associate with a work note while conducting a BIA, the link in the email notification is not sending the recipient back to the BCM, but rather a different view (not the details tab) where they are not able to take action. Is there a w...
As organizations evolve in complexity, so do the risks that surround them. In today's digital landscape, having a centralized, real-time, and intelligent risk management approach isn't optional — it's critical.ServiceNow’s Integrated Risk Management ...
Dear experts, I am facing a problem when defining a risk assessment methodology for my entity. Currently my client wants to have two different risk assessment methodologies for the same entity. As far as I know, currently the risk assessment methodol...
I have a requirement related to Controls, Indicators, and Issues in ServiceNow. Currently, when I open an Indicator and execute it, if the Indicator fails, it automatically creates an Issue. But my requirement is that the Issue should not be created ...
Hello, I am trying to load data on Control to Entity (sn_compliance_m2m_control_entity) using Transform Maps so that the Reliant entities get added to the Common controls. I am not sure how to achieve this. Can anyone help me on this??
HelloAny one of you dears ever meet this kind a scenario: If any CI in the ServiceNow database meets all the criteria defined in the ENTITY FILTER, does that automatically guarantee that a corresponding ENTITY will be created and assigned to the desi...
I'm creating a RAM in Advanced Risk and want to create the following structure - IMPACT (Group factor) containing 2 Group Factors (Confidentiality & Integrity) and 1 Manual Factor (Availability). Each of the C & I Group factors include manual factors...
