Hello.Customer is asking: If we have multiple RAM's which share a lot of the same "factors" (duplicate with different names and attached to each RAM's as per: A factor can be used in multiple assessment types, but it can be used in only one RAM. A f...
I am having an Assessment where multiple Mandatory and Non-mandatory Questions are present. When I try to Save the Assessment without answering all the Mandatory questions it is throwing an error as below:As per my understanding we cant's save the As...
We have recently implemented Advanced Risk and fairly new to the different factors that are there. In a requirement for calculating the Inherent Likelihood, I have a group factor with about 6 manual factors which are grouped under Likelihood group fa...
When hovered on "sync with entity owner" checkbox on risk form, a tooltip should be shown on Risk Workspace.I have tried using with the field decorator, but it's not working on checkbox.Does anyone know any other possibilities?
Hello Community, First, I’m new to GRC and I’d like to say “hello,” but unfortunately, I’m not only here to exchange pleasantries ;). My client needs a solution to speed up the evaluation of indicator tasks, and I would like to take this opportunity ...
Hello I have a question.GRC can work without CLASSes ? Or they are absolutely mandatory to "live" in GRC ecosystem ?Can we set up GRC environment and do not use classes at all (only Entities and Entity Types) ?Cheers.
After the recent upgrade of ServiceNow, it has been observed that the Risk Score Rating in the Risk Assessment has ceased to compute. This article aims to analyze the issue, its potential impacts, and suggest a path towards resolution.The following f...
Hi everyone, I’ve noticed that the lifecycle step transitions for issue records don’t appear as UI actions in the Compliance Workspace. It seems like this might be a missing feature or something that hasn’t been fully rolled out yet.Has anyone else e...
Hi everyone,Requirement is add the validation on custom field on GRC Assessment form (only show on the Portal).so, I have created one Due date with date/time data type where we can write the script if anyone know please let me know quickly.you can se...
Please tell me the difference between risk response tasks and issues, or the difference between action items and remediation tasks.Both seem to be for addressing residual risks.
Subject: Best Practices for Capturing Lessons Learned in ServiceNow Risk ManagementHi ServiceNow Community,I'm looking for best practices on how to effectively capture lessons learned within the Risk Management module in ServiceNow. Our goal is to cr...
We are dealing on how to unselect the square selected on the inherent heatmap on the Risk Workspace. It seems that once you select a value you can't just click the same space and all the info shows again unless you reaload the whole page. Looking to ...
Hi Team,We have enabled the Advanced Risk and exploring the automated scripted factors. I have the below requirement and would like know why is this one not working. We are getting the "Impact" initially from the Risk record from the below-I have 5 i...
Hello,Which issue type (other observation...) and/or Result (e.g track as observation, Track as recommendation) should I select if I want the engagement result to remain at the engagement level as observation and not move to the issue table?Best rega...
I noticed when user will want to combine smart assessments, there is no specific fields or attribute or a criteria that define similarity among assessments. Please see the below screenshot. Looking at the fields, it is difficult for users to identif...
