I have created custom factors and choices for inherent risk heatmap (advanced) but I am unable to see those choices in the report on dashboard. Please refer attached snapshot:
I'm looking for more information on the purpose for the Issue Group Rules and how they are used for Controls and Risks. I wasn't able to find much in the docs site other than references to the field on the forms, but that doesn't meet it isn't ther...
We are in the process of integrating Archer with ServiceNow for Risk Events[loss events] using the NCW integration.Q- The Risk Events table in ServiceNow extends from the Task table. Given that task-based tables typically contain a large number of fi...
Hello,UI action button name on the table (sn_compliance_policy_exception): "Request review" is not properly named in the workspace. While in the classic view perfectly reflected. My UI action script and workspace client script are correct, and it's w...
Dear experts, I would like to ask why isit when i update the threshold values under the metric definition level, then I click copy threshold, the threshold is not updated on the metric level, it will still use the old value rather than the newly upda...
Hello Community, I am facing issue with combining Smart Assessment. Even though I have assessments from same template and open state, I can't get it combined. As per the docs, it should combine once clicked. What can be the issue? Thanks
We have rolled out Vendor Risk Management and are testing the Vendor Assessment Portal (from a Vendor perspective). When using the "Forgot Password" feature on the login page, everything works fine, except that the email notification is directing th...
How the attachments can be encrypted from Service portal?The encryption works for me from Servicenow application, but when i load from portal- it is not encrypted and it never asks also for attaching encryption.Any one knows any widget to do so.Thank...
We have created the following client script on the Shopping Hub checkout record producers. We want to fetch the product short description and autopopulate the part description field using an on-load client script. However, this script is not working ...
Question about indicator issue auto-closing Situation:Issue created from when a basic Indicator fails (Issue Source = "Indicator Failure")Basic indicator now passes after data in the database is updatedIssue remains open - requires manual closure Que...
Dear experts, I would like to ask if we are able to open up the attestation form questionnaire for the BU to edit their response again and to submit again after it is submitted for the first time? Currently I am testing using the GRC Classic Attestat...
Hi all, I'm working on automating the Risk Assessment process using Smart Assessment.I have already created a Risk Identification template in the Smart Assessment Workspace.The goal is to identify risks for multiple entities, and then automatically t...
I have configured the smart assessment template and there are several conditionally visible questions on my assessment form. One issue i noticed is, these conditional questions are shown as Skipped ( as shown in the screenshot) when the conditions ar...
Is there a way to initiate multiple risk identification questionnaire(metric type) to one risk identification configuration. If yes, how do we able to do so? Problem Statement: Create risk identification configuration for emerging enterprise risk cla...
