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Resolved! Access to Risk and Compliance Workspace

Hi, We are implementing GRC and noticed that users cannot access the Risk or the Compliance workspace. They all have the sn_grc_workspace.user and I've added this role into the Risk Workspace. When I impersonate the user, I don't see the Workspace me...

Waffle by Tera Expert
  • 1297 Views
  • 2 replies
  • 2 helpfuls

Resolved! Created a record through inbound flow

hi,1.I have created a inbound flow. email is received the sn_grc_issue table the issue should be created.So it is working fine. The issue is created in the table But in the sys_email table target table and target field is empty . 2.Whenever i reply t...

Munny1 by Tera Expert
  • 520 Views
  • 3 replies
  • 0 helpfuls

Resolved! In grc, Update Entities from filter on entity type works

on clicking the related link "Update entities from filter" on entity type, it generates entities from the entity filter.Which otb functionality does it relies on? how was it built in servicenow?

Community Alums by Community Alums  
  • 592 Views
  • 3 replies
  • 3 helpfuls

call the script include from the flow

How can I call GRCUtils().generateProfiles(current, true) in a custom action in Flow Designer? I am trying to create a custom action that functions similarly to the 'Update Entities from Filter' feature.

Mounika280 by Tera Contributor
  • 398 Views
  • 2 replies
  • 0 helpfuls

Resolved! Policy Exception OOTB Flow

I have a requirement to change approval mechanism for Policy Exception in which the first approval will be triggered to requester manager and so on. Also approval should be triggered to specified users when approving user clicks on "Request Complianc...

David Boom by Tera Contributor
  • 646 Views
  • 2 replies
  • 1 helpfuls

Cannot Reuse Entities in Risk Assessment Scheduler

Hello all,  Looking for clarity on this conflict I ran into. While running mock IT Risk Assessments in my Dev Instance, I noticed that I cannot select an entity that is already being used in an active Risk Assessment.  For example, if I were to selec...

kenn3th by Tera Contributor
  • 489 Views
  • 1 replies
  • 1 helpfuls

How to Access to All Users' Advanced Risk Assessments

Hi All,Currently, advanced risk assessments are assigned to individual users. Is there a specific role or permission that would grant me access to take all users' risk assessments? If not, what additional steps should I take to gain access to everyon...

Resolved! Can Now Assist be localized?

Can I change the use of Now Assist and localize it by feeding the data?Or is it that I can't intervene in the learning process of it, I just need to know how to use it.

Qyc by Tera Contributor
  • 564 Views
  • 2 replies
  • 1 helpfuls

How to override autopopulated field

Hi, I am trying to auto populate 'Department' field based on BIA owner selected from sys_user table. For this I have created Onload and Onchange client scripts. i have additional requirement is if i ovveride Department value to any other value from t...

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Attestations Using smart Assessment Engine

Hello everyoneso I had a question in attestation part of the control When we selected the attestation and move the control to attest state the attestation respondent has to  respond to the attestation. After he submits the attestation the control goe...

Smart Assessment Engine

Hi Everyone!In order to migrate legacy attestation to Smart Assessment, we have an OOTB Workflow - Generate smart assessments for control. This workflow is not getting triggered on updating the state of control to Attest. It's throwing an error - "Ta...

JhalakS by Tera Contributor
  • 769 Views
  • 1 replies
  • 1 helpfuls