This question relates to how we can configure the ‘report risk issue’ record producer and the subsequent issue triage functionality that needs to be performed by Risk Managers/SMEs. OOTB contextThe 'Report Issue' record producer form has a list of ch...
Hello Everyone, I am currently utilizing Business Continuity Management for Events and Crisis. In the 'Vancouver' version, I had access to the 'Emergency Notification' tab within the BCM workspace. However, after upgrading to the 'Xanadu' version, I ...
I am trying to hide 'Test Plan' option available under "create" button on the Audit Workspace Homepage. This needs to be visible only for a specific set of groups. I tried to look into UI builder but not sure how can we do a server script call to che...
I am trying to hide 'Test Plan' option available under "create" button on the Audit Workspace Homepage. This needs to be visible only for a specific set of groups. I tried to look into UI builder but not sure how can we do a server script call to che...
Hi @everyone, I am new to using Smart Assessment Engine in Assessment Workspace for GRC.Facing an issue while trying to add fields in "Set Action" dialog box. I am unable to use and select the data pill to select my field. For now, I am adding the fi...
On the smart Assessment form , for one of question user selects the 'next' or 'move' it should check the other table data for that entity has value or not if yes it should show the dependent question if not dependent ques not requiredcan someone plea...
QQ - we are redoing our assessments (BIAs) with some to use Smart Assessment (vs. legacy). In updating to the latest BCM plug-in set, we were able to get everything updated until prod at which point it errored out and stated we were not licensed for...
Hi,I have a requirement like, whenever a task is created or re-opened, I need to send a notification to Assignment group members and the user in Assigned to field.Now I have taken who will receive like this:Now, In the Email body, I need to put "Hell...
How do I Edit/Remove the sub - description in the introduction "Get Started" page of a survey?
Hi, I need to send weekly notification to assessor with the link whatever the assessment is pending for them. Table -> asmt_assessment_instance (Assessment Instances) I am not getting the point how can I send only one email to suer when multiple asse...
Hi all,We are looking for customizing this interface "risk-assessment-homepage", which doesn't correspond to any form or table, then we ask you, what is it then?How can I hide, for example the "Risk hierarchy" component on the right hand side? Or rem...
Dear experts, I would like to ask how do I populate the risk field which is defined in the metric for KRI to my risk mitigation task tab that is linked through a relationship defined beforehand. I want the risk field in the risk mitigation task form ...
Can anyone please confirm how Third party elements and BCM elements are related in ServiceNow?A quick response would be much appreciated!
Hello,What happens if I check 'not applicable' in the control attestation? will the indicators attached to the control put as not applicable run? Best regards
I am working on a PDF plan generated in ServiceNow, and I need to customize the output by removing any fields or text strings associated with : None. Here is an example of the current OOB output: RTO: 8 HoursRPO: 8 Hours Recovery tier: None BIA: None...
