how to Automate data import and run transform with datasources
how to automate the file import from data source(attachment-csv) on timely basis(weekly import)
Forum Posts
Cant locate 'Rationale for risk response' section is coming from Risk workspace>>Risk assessment >>
Hello, need help. I am not able to locate from where the 'Rationale for risk response' section is coming from (Risk workspace-Risk assessment-Risk response stage). I checked all the scripts in the UI builder, but couldn't locate it. For a client deli...
SetAbortAction is not working on scoped Application
I have written the Before business rule to check duplicates - I have used setAbortAction to restrict the creation.But i am getting error - "Access to api 'setAbortAction' from scope 'scope_name' has been refused due to the api's cross-scope access po...
Resolved! Write ACL for State field on sysapproval_approver table
Hi All, I have requirement to restrict editability of state field on User approval [sysapproval_approver] table and the requirement is I have a field named as approval flag and if the approval flag is set to true then I need to restrict editability ...
How to add fix query in breadcrumbs filter in service portal
Hi all, The requirement is to show the list of articles on portal with bread crumbs filter and add the fix filter as 'knowledge base is IT and workflow state is Published.'(No one should be allowed to remove the filter)I have used the OOTB widget- 'D...
Resolved! Can we use any auto reply bots in the servicenow community
Is there any way to integrate AI bot to generate auto replies for the questions that are asking in the servicenow community.
what is the default value of Computed control effectiveness If no mitigating controls to assess ?
In xanadu Advanced Risk assessment, in case of no mitigating controls to assess, I expect that the residual risk calculation will not account for any reduction in risk due to controls, effectively treating the residual risk as equal to the inherent r...
how to make CAB mandatory for high/medium impact for normal change in servicenow
how to make CAB mandatory for high/medium impact for normal change in servicenow
adding attachment in a pdf
Greetings,I have a requirement where I should fetch an attached file from the form and add it as an attachment in PDF generated.Screenshots for reference:1. Floor Plan field from Plan record:2. Sysid appears when trying to fetch it to PDf.I would lik...
Master Risk or Parent risk functionality
Hello,Do anyone have idea if servicenow provides out of the box functionality of logging master risks. And if we can convert risks to issues?Thanks
TPRM - Internal Questionnaire to Review Answers of Vendor Assessment
Hi all,I am setting up a recurring annual assessment (but this question is general to the TPRM Due Diligence/Vendor Assessment process). An assessment (questionnaire + document requests) will be sent to the Vendor to complete.Once they have completed...
How to replace the ui_reference query in UI Page with the client side function?
II have a requirement in the Risk Assessment where the Reassign button opens the “reassign_coordinator” UI Page with an “Assessor” field. I want to modify the reference qualifier query for the Assessor field to only include members belonging to the a...
Report or Document Template Online Classes or Tutorials
Are there any online classes or tutorials from ServiceNow Learning that cover how to customize document or report templates? I've done a quick search and didn't see anything, but please let me know if I've missed it. I'm most interested in learning h...
Update assessment metric question without impacting previously submitted assessment.
Hi Team, I want to update the metric question on the assessment form for self-assessment, but I do not want to impact previously submitted assessment records. I have tried updating the metric question, but it is impacting the previously submitted ass...
Resolved! How is the Owner field on Policy typically used?
Hello,I'm curious how you use the "Owner" field on Policies? Is it the person responsible for developing the policy (author), or the one who oversees it, essentially making sure controls are in place? or both?
