Control Life Cycle - Difference between Review and Monitor state
Hello All, What is the difference between 'Review' state and 'Monitor' state in Control life cycle. How these two helps to the customer??
Forum Posts
Update Source and Type of Authority Document
We have a requirement to import some of the national guidelines as authority documents and our parent group company guidelines (we are an afflitiate) as authority documents to GRC. We have imported those authority documents via excel import and now i...
Where can I change the backend table for a chart in Operational Resilience workspace
I have a requirement to change the backend table to pull data based on certain conditions on the GRC: Operational Resilience workspace. I could not find the location where to change the backend table for the "Assets impacted by red flags" bar chart.I...
Resolved! GRC Playbooks?
Hi everybody! As a requirement, we'd like to create a Playbook for both Issues and Risk Management but for some weird reason, I'm not seeing any GRC tables when trying to create a Process in Process Automation Designer (PAD) in order to get the Playb...
IRM Is there a way where I can change the assigned to when an issue record is auto generated.
When a control attestation fails, an issue record is generated and the 'assigned to' field is automatically filled OOTB. I believe this is handled by a script include which is read-only. Can I use a business rule to override the assigned to? Or is th...
Employee Center customisations
Hi,I have a requirement to customize the my active items widget in the employee center. All I need to do is rename “GRC” to “IRM”. How would I achieve this? Another requirement I have is to remove policies from the drop down and replace it with link...
How to import an Authority Document from an Excel file?
Hi there, I'm looking to import an Authority Document from an Excel file (can't use UCF unfortunately). I have four different tabs (see attached document): 1. Level 1: Authority Document name, description, URL, references to subjects.2. Level 2: Subj...
How to configure component in audit workspace to show records associated to engagement on overview
Hi All, I'm trying to show records associated to the parent engagement on the overview tab.ex: One observation was created from the engagement so that is seen in the observations component as well as the Control test issue on the issue component. I a...
Resolved! Company Table Data Dictionary
Does ServiceNow provide data dictionaries? I have a request from TPRM for all of the OOB fields and related options choice list fields for the company table. I don't need the columns for reference table.
Populate String field value in another field of list datatype
I have to populate value of a string field 'X' into a field 'Y' with List datatype in "Location" table.'X' field have multiple values (comma separated) If 'X' field value changes, 'Y' field should have all the values of 'X' .Then check whether t...
How to scale compliance program across divisions while maintaining independence
We have GRC SOX Content Pack imported, and the SOX program is being managed at the corporate level. Now, another division of the company wants to utilize the same program but segregate its SOX compliance from the corporate program. The control owne...
Quick Question About Risk Events Implementation
Hi GRC Experts, I'm currently diving into the implementation of Risk Events and ran into a little hiccup. When I created a Risk Event Task, I encountered a unique key violation error. As I looked into it, I noticed that both the `sn_risk_advanced_mit...
Indicators in Advanced Risk Assessments
Hi!I am currently working on including more information for end-users during Advanced Risk Assessments (ARA) in the reference information section (sidebar). One of the components we want to implement is data visualizations of related incidents and ma...
Create bulk completed attestation for Controls from Other system into ServiceNow
We have to create bulk completed attestation for Controls from other system into Servicenow. I couldn't find any script for creating attestation in asmt_assessment_instance table and Assessment Questions & answers in asmt_assessment_instance_question...
Unable to create Risk Event Task
Hello.I have fresh installation of GRC module in DEV. I have error: "Unique Key violation detected by database ((conn=986192) Duplicate entry 'TASK0021050' for key 'task_CHG1997867_index')" But this change do not exists in DEV: CHG1997867 Any idea pl...
