Compliance Workspace, Pending Group Tasks, filter issues

[Marius8]

Good morning, I have an issue on PROD environment that in Compliance Workspace on "Pending Group Tasks" list the filter is not working properly, no records are displayed, I can't even see the filter, but on INT environment it is working fine. I don't find the filter configuration in back-end, how can I capture the existing filter from INT into an update set and move it to PROD environment? Thank you.

[Community Alums · Accepted solution]

Hi @Marius8 ,

Monitor the tasks assigned to the user groups that you belong to. The My group's task page displays the pending tasks assigned to the user groups that you belong to. When there are no pending tasks for the user group, a message displays that All tasks are completed. Select the group from the list for which you want to filter the tasks.

Check if any task has been assigned to any of the groups you/user is part of !! if there are no tasks being assigned then it won't show anything.

Now, if it still doesn't shows any tasks after a task being assigned to your groups, then you can update your filter from following the below steps:

1. Navigate to All > GRC Landing Page Configurations > Tasks Page Configuration.

The Tasks Page Configuration record displays the configuration records for each of the  GRC workspaces available on your instance.

2. Select Compliance Workspace

3. Now, from the Related list " Tab Configuration", Click on  " My Group's Tasks"

4.  Update the table filter's "IF REQUIRED"