Hi all,
We have implemented the BCM Module at a Client and during this period we have noticed that the BCM Workspace doesn't behave the exact same way as it is stated in the SN Docs.
Link to docs: Create and manage plan documentation sections (servicenow.com)
In the docs, it is stated that the order is set in which the sections appear in the Documentation related list and that the order preference needs to be set by entering an integer value in the Order field of the Plan Documentation form for each documentation section in the plan.
Not only have we set the order correct when setting up the templates, but we have also given them an integer in the name and title field to make sure that they are included in the correct order as illustrated in the photo dump below.
As seen in the photo dumps below they are in the correct order in the list and in the template as well.
Is this something that is noticed by any of you with the BCM Module? If so, how have you solved it? To be honest it is quite the hassle to manually change the order from the sn_bcp_document.list table each time a new plan is created.
A ticket has also been raised with HI so we will hopefully get some info about it, but it would be nice to know if this has occurred for anyone else and how it has been solved.
Thanks!
