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Risk Management VS Advanced Risk Management

Team, From Sales & Implementation perspective, I would like to know detail about Risk Management VS Advanced Risk Management in detail, Can some one point me to relevant document if anything available in partner portal. I am looking for more detail d...

Praful3 by Tera Contributor
  • 3298 Views
  • 15 replies
  • 12 helpfuls

How to create records using Import function to create Task Record.

Hi everyone, Just want to ask, is there a way to populate the catalog item form/record using import function that will also automatically create a task record?  We have a requirement that the users will need to import 50+ records in ServiceNow then i...

ervinpaul by Tera Contributor
  • 970 Views
  • 10 replies
  • 6 helpfuls

Canvas Error while loading Map on Workspace

Greetings,Currently when any user is opening Business Continuity Workspace they are facing this issue  to access the workspace content. Can anyone help me on this?  

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Mehar Naaz1 by Tera Contributor
  • 503 Views
  • 2 replies
  • 0 helpfuls

policy exception guidelines

Hi, This is not a technical question, but more user training, Background:My client is implementing policy and policy exceptions, and wants assistance on how to provide guidelines to the organization, on when a policy exception is reasonable and when ...

Risk Assessment-Description Field

In the asmt_metric table, the Description field is available which should show up as a tooltip in the assessment based on the "?" icon's information.   In the preview of the published assessment, the Description or tooltip doesn't display.  Is there ...

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Lottet13 by Tera Contributor
  • 318 Views
  • 1 replies
  • 0 helpfuls

GRC: Smart Assessment not showing a publish button

I have just implemented Smart Assessments for Risk Identification, although I can create a new template, I am unable to publish it. From other videos I see that it has a publish button in the top right hand corner, but mine does not. Can anyone advis...

David347 by Tera Contributor
  • 371 Views
  • 1 replies
  • 1 helpfuls

Policies in PDI: Reviewer field is missing

I have a fresh copy of Xanadu for my PDI.  I wanted to play with the Approval rule and created a new Policy.  There is no reviewer field on the form and not found when I use Form Designer.  I cannot move the Policy Out of Draft state, when I submit f...

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