Entity Classes and Entity Class rules

[alexrozov]

Hi,

I'm working on entity scoping and came across an issue.

I would like to have an entity class for vendors and for Companies.

but vendors are actually records within the company table as well.

so I can't create a rule to map the company table to either the vendor class or to the company class.

Does this mean I would need to populate the class on my own without an entity type rule?

I guess I can try to build this automatically using business rules.

Any ideas will be most welcomed

[Milind Gharte]

Here is a link which will help you.

https://community.servicenow.com/community?id=community_article&sys_id=4213d4d5db994c54d82ffb2439961...

If it helps,Please mark Correct and Helpful.

Warm Regards,

Milind

[Eric Le Martre4 · Accepted solution]

Hi Alex,

Indeed at the moment you can only have a single Entity Class per Table. Without any filter. I know the Product team is looking at making this more flexible in the coming releases and probably at removing the entity Tier which bring more complexity that value.

So you are correct, if you want to set 2 - or n - Entity Classes on the same Table, you can set the 1st one with an Entity Class rule (for instance Companies), but you will have to update the Classes for the sub-types you will define outside of the Entity Class Rule process (Business Rule or other Script), for instance for Vendors, Customers, Regulators, etc... for other kind of records still in the same core_company table.

Regards

Eric

[Christina Wacht]

Eric,

I'm having a similar issue as describe by the original poster, Alex. However, the issue is not about having two entity classes for this table, rather, when I try to create the entity class rule it does not give the option to create an entity class from the core_company table at all. I just need the single entity class off the core_company table.

Is this table not intended to be used for creating Entity classes such as Vendors? Or is this a bug?

[Eric Le Martre4]

Hi Christina,

You indeed can create Entity Class Rules on the core_company table. If you do not find this table on your selection list it is probably because you are not in the right scope. You need to be in the Global Scope so to be able to select a Global Scope table, such as core_company.

Best Regards

Eric