GRC indicator nightly run

marknyquist
Tera Expert

If I have a manual indicator frequency set (say 1st of each month), is it the 'GRC indicator nightly run' that creates the new indicator tasks when the date is correct? In our system, this job is currently not active. 

1 ACCEPTED SOLUTION

Dexter Parre_o
ServiceNow Employee
ServiceNow Employee

Hi Mark,

That is right. The scheduled job is supposed to run daily. It first checks 'Next run time' field of the indicators. If it matches the current date, it will then count the number of open indicator tasks and compare it to the maximum open indicator tasks stored in the system property sn_grc.max_open_indicator_tasks. If equal or greater than, indicator task creation will abort and notification will be sent to risk and compliance managers (those with the role sn_grc.manager). Otherwise, it will proceed with the creation of the indicator task.

 

Regards,

Dexter

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3 REPLIES 3

Dexter Parre_o
ServiceNow Employee
ServiceNow Employee

Hi Mark,

That is right. The scheduled job is supposed to run daily. It first checks 'Next run time' field of the indicators. If it matches the current date, it will then count the number of open indicator tasks and compare it to the maximum open indicator tasks stored in the system property sn_grc.max_open_indicator_tasks. If equal or greater than, indicator task creation will abort and notification will be sent to risk and compliance managers (those with the role sn_grc.manager). Otherwise, it will proceed with the creation of the indicator task.

 

Regards,

Dexter

Thanks for the fast and thorough response! 

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

Dexter's answer is correct - just one more note. The reason it is not active in the baseline is because we didn't want indicators generating without a customer's awareness.  As customers start working in GRC they frequently don't understand how indicators are generated.  I will make sure that the GRC courses include this in the curriculum.

Thanks