I have seen this question asked before and besides a link to the SN website I haven't actually seen an explanation on how this actually works. A pointer to the code that performs it may also help as I could then perhaps deduce what is happening.
So the concrete question is: How or where is the vendor tier score calculated based on the values and weighting of the metrics? I have already seen the link below on the site but unfortunately none the wiser.
https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-vendor-risk...
