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How to find an ACL for a field

juliochacon23
Tera Expert

He, we recently upgraded to Helsink and now we are unable to modify the Approval field in the CCR form.   We get the below error.

Error: "Security prevents writing to this field."

How do I figure out what ACL is causing this so that I can modify this?   Is there a tool in ServiceNow that can tell me what ACL its using?

Thanks

-Julio

1 ACCEPTED SOLUTION

Bill_Collins
Mega Guru

That looks like a list edit.   Right click the field from the form view.


View solution in original post

14 REPLIES 14

Subhajit1
Giga Guru

You can use Debug-Security to find out what is stopping you from accessing /updating the field. You need to have admin access.


Alternately, you can review the list of ACLs on the table on which the field is and find out which one is stopping you from editing the field.



Thanks,


Subhajit


juliochacon23
Tera Expert

Thanks, is there an easier way to only see the ACLs that apply to that field only?   When all the ACLs from the table I see a lot of them.


You can do a right-click on the field and set watch on that field and then in the bottom panel, choose to watch ACLs only. There is no feature to check which ACLs exactly affect a field as a lot of factors decide access to a field apart from field level ACLs.


On the debug security page, just search for the specific field name (control + F) and you can see all ACL's associated at field level



Thank You


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