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05-08-2017 08:29 AM
He, we recently upgraded to Helsink and now we are unable to modify the Approval field in the CCR form. We get the below error.
Error: "Security prevents writing to this field."
How do I figure out what ACL is causing this so that I can modify this? Is there a tool in ServiceNow that can tell me what ACL its using?
Thanks
-Julio
Solved! Go to Solution.

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05-08-2017 08:46 AM
That looks like a list edit. Right click the field from the form view.
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05-08-2017 08:32 AM
You can use Debug-Security to find out what is stopping you from accessing /updating the field. You need to have admin access.
Alternately, you can review the list of ACLs on the table on which the field is and find out which one is stopping you from editing the field.
Thanks,
Subhajit

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05-08-2017 08:35 AM
Thanks, is there an easier way to only see the ACLs that apply to that field only? When all the ACLs from the table I see a lot of them.
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05-08-2017 08:40 AM
You can do a right-click on the field and set watch on that field and then in the bottom panel, choose to watch ACLs only. There is no feature to check which ACLs exactly affect a field as a lot of factors decide access to a field apart from field level ACLs.
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05-08-2017 08:43 AM
On the debug security page, just search for the specific field name (control + F) and you can see all ACL's associated at field level
Thank You
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