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05-08-2017 08:29 AM
He, we recently upgraded to Helsink and now we are unable to modify the Approval field in the CCR form. We get the below error.
Error: "Security prevents writing to this field."
How do I figure out what ACL is causing this so that I can modify this? Is there a tool in ServiceNow that can tell me what ACL its using?
Thanks
-Julio
Solved! Go to Solution.
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05-08-2017 08:46 AM
That looks like a list edit. Right click the field from the form view.
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05-08-2017 09:00 AM
You are looking at a list. Please go to the form containing the field.
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05-08-2017 09:33 AM
Thanks but no luck. Anybody at the Knowledge17 conference that can help me?
-Julio
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05-08-2017 09:44 AM
Which field on the approval record are you trying to get to see the ACLs?
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05-08-2017 09:55 AM
I think I got it working. I found the ACL and added a role that has write access. Testing in Dev. Thanks!
-Julio
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05-08-2017 09:55 AM
You can nivaigate to Access control and then search by you table name. It will give you a list of ACL on that table. search for the one with the field name. the name of the acl will be in the format, table.fieldname.
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