Jira to ServiceNow Integration using REST API and Webhook

[Maareeswari R1]

I'm Integrating ServiceNow and Jira using ServiceNow REST API. But when i try to push data's from JIRA to ServiceNow ,Jira data's are not updating in ServiceNow. From Jira side we have created Webhook and ServiceNow side we have created scripted REST API.

Here I'll share the Scripted rest api code:

(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

    try {

        // Extracting data from the request

        var requestBody = request.body.data;

        // Logging for debugging purposes

        gs.log('Jira Log: ' + JSON.stringify(requestBody));

        // Creating or updating records in the 'u_jira_stage' table

        var jr = new GlideRecord('u_jira_stage');

        jr.addQuery('u_issue_id', requestBody.issue.id);

        jr.addQuery('u_project_key', requestBody.issue.fields.project.key);

        jr.query();

gs.log("query"+jr);

        if (!jr.next()) {

            // If the record doesn't exist, create a new one

            jr.initialize();

            jr.u_project_name = requestBody.issue.fields.project.name;

            jr.u_project_key = requestBody.issue.fields.project.key;

            jr.u_issue_id = requestBody.issue.id;

            jr.u_issue_key = requestBody.issue.key;

            jr.u_summary = requestBody.issue.fields.summary;

            jr.u_description = requestBody.issue.fields.description;

            jr.insert();

            gs.log('Jira Issue created: ' + jr.u_issue_id);

        } else {

            // If the record exists, update it

            jr.u_summary = requestBody.issue.fields.summary;

            jr.u_description = requestBody.issue.fields.description;

            jr.update();

            gs.log('Jira Issue updated: ' + jr.u_issue_id);

        }

    } catch (ex) {

        // Handle exceptions and log details

        gs.error('Error processing Jira request: ' + ex.message);

        response.setStatus(500); // Set HTTP status code to 500 for internal server error

        response.setBody({ error: ex.message() });

    }

})(request, response);