ServiceNow
Greetings,We have a requirement where a value should be displayed on the alert card, and we have field that we want to add in the sort by options. Can anyone please help me with the same.RegardsSakshi
Forum Posts
Filter on Crisis Map
As you can see there is Alerts (Active Alerts and Dismissed Alerts) listed down in Crisis Map page which can be SORTED based on "Severity", "Created " and "Updated". We have a business requirement to add filter in "Alerts" in Crisis Map Page with fo...
Email Notification - Email to the person who created/updated plan
Hello, I have an email notification to send emails when creating or updating a plan. In the Users/Groups in fields, I have 'Created by' and 'Updated by', however, these are string value and not referenced to the User table. How should I setup the fie...
Risk creation on control failure
Hi Team, Does anybody know how do we create relation between controls and risks. Generally Risks are automatically created from entities when entity filters are added to Control objectives but my requirement is to create a Risk only on control failur...
Adding Add and Remove buttons on Workspace for m2m tables
Hello Guys, I am trying to add Remove and Add buttons on my Related List tab, using Action assignments.I have configured the Action assignment for my m2m table, the button shows up. But when i click on Add button, the list of Cost centers in my case ...
Custom Heatmap for Vulnerability
There is OOB custom Heatmap available for Risk, Need guidance for creating similar one for vulnerabilities.
Best way to show an info message on a form in workspace
I want to show an info message on a new control form, but on workspace the info message does not cover the entire form length. PFA the screenshot for reference. Is there another way to fulfil this requirement?
Difference between OOB Overview Dashboards and OOB Overview - PA PRemium
I would like to know the difference between the OOB overview dashboards vs OOB overview - PA Premium dashboards. For an example 1. Compliance Overview - PA Premium VS Compliance Overview2. Policy and Procedures Overview - PA Premiums VS Policy and P...
Need to add two drop downs to the state field for a sn_audit_engagement Table.
Need to add a drop downs to the state field for a sn_audit_engagement Table. But this two dropdown in a state field need to be visible only in Audit workspace but not on the native side. Is there a way we can hide the choice of a field on the native...
Importing GRC Policy documentation into Policy Management
Hi, our client wants to start leveraging ServiceNow's Policy Management functionality for authoring and hosting. They are currently using another tool and already have a large body of Policies, Standards, etc. that they would like to import into Serv...
Need to download a KB article in Audit workspace
I dont see a OOB download button or a way to export the article in PDF format in Audit Workspace. Is there a custom UI action script we can use to download articles from Workspace.?
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fetch details of users in background scripts
Default contextual search need minimized
Hi, We have a contexual search is enabled for knowledge base.When we type something in short description field, the related knowledge results showing below.The default setting is expanded search, is there a way to make it minimised default, if needed...
Restrict the Priority is Critical only for itil_admin(role) on incident form
Restrict the Priority is Critical only for itil_admin(role) on incident form, Other users cant edit as Priority Critical..I got this requirement on ACL ..Can anyone help with ACL??
Rebuild the Attestation Designer
Hi all, A client is asking to rebuild the whole Attestation Designer, Is it possible? If it is, where can I find where is developed the designer to clone and start editing? Here is the screen of the Designer
