Limitations in using BIA and DR plans in Zurich Instance

bhavana-s
Tera Contributor

‎02-24-2026 02:12 AM

Hello everyone,

We have recently upgraded to the Zurich instance we see there are some limitations in accessing the BIA and DR plans during creation and viewing. Is there customization or OOB we need to install or any changes that have been made. Can you please guide me out this problem.

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Sameer32
Tera Contributor

‎03-04-2026 09:28 AM

What are the limitations, please elaborate?

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SohamTipnis
Mega Sage

‎03-16-2026 04:36 AM

Hi @bhavana-s,

 

Check this if it helps; let me know if it does!

 

https://www.servicenow.com/docs/r/governance-risk-compliance/grc-business-continuity-management-comp...

 

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

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