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03-05-2024 09:38 PM
IN 'sn_grc_issue' table, i have made a field 'duration' as mandatory. This should be only mandatory in 'issue' form. the same field is being used in vendor risk issues as well. i don't want this to be mandatory there or any where else. i made the dictionary override on sn_grc_issue. but that doesn't work. UI policy or client script then again will be written on the table level. i don't think that will help! how to solve this?
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03-05-2024 09:49 PM
Hi @Ravivarman Saee you dont need to do dictionary overide, in UI Policy you need to specify condition on which case this duration needs to be set mandatory,
for example,
UI Policy cond: state is NEW
UI Policy action
make duration as mandatory.
Harish

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03-05-2024 09:49 PM
Hi @Ravivarman Saee you dont need to do dictionary overide, in UI Policy you need to specify condition on which case this duration needs to be set mandatory,
for example,
UI Policy cond: state is NEW
UI Policy action
make duration as mandatory.
Harish
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03-05-2024 09:56 PM
Make sure that the UI policy is on a specific 'table' on which you want to make the field mandatory.
Also make sure to set the condition when to run, this are the 2 thing to keep check on
I hope this helps..
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