Not able to see metrics for Vendor Risk Assessment(sn_vdr_risk_asmt_assessment) table in prod.

Devi12
Giga Guru

Hi,

I need to create a report to calculate the duration for the Vendor Risk Assessments. I am able to create this report in dev and QA as Vendor Risk Assessment(sn_vdr_risk_asmt_assessment) definition existing in "metric_instance" table as shown below screenshot.

Devi12_1-1690444424005.png

 

In metric_instance table I am seeing Vendor Risk Assessment(sn_vdr_risk_asmt_assessment) definition.

Devi12_3-1690444575932.png

but I am not able to create this report in prod. It is not showing Vendor risk assessment definition in the filter condition as shown in below screenshot.

Devi12_4-1690444781852.png

And I cann't see the Vendor risk assessment state definition record in "metric_instance" table as shown below.

Devi12_5-1690444923013.png

From servicenow docs, I found that records in "metric_instance" table were automatically created. Why Vendor Risk Assessment records were not created in prod.

Can anyone help me on this?

  

1 REPLY 1

Devi12
Giga Guru

Can any one help me on this?