Set a risk assessment due date

MK6
Tera Contributor

Hi All - 

I have a requirement to set the default risk assessment due date to a custom value . Where should I set this setting set up ?

 

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1 REPLY 1

Priscilla Muiua
ServiceNow Employee
ServiceNow Employee

Hello @MK6 ,

 

I wanted to ask a follow up question: What do you mean by "Custom value” ? Did you expect values other than integers? Because currently in the form builder I could only see integer as field type option for overdue days.

 

For Risk Based Risk assessment;

 

From the question that was raised, I can understand that the user is trying to figure out a way to have some custom value by default in the due date field of any risk assessment. 

 

Steps to Configure default value in the add assessor and approver modal

 

  1. Go to All -> UI page
  2. Search “assign_assessor_approver_risk"
  3. Update Value in HTML field to desired value in the days to overdue line

PriscillaMuiua_0-1739564569204.png

 

  1. To make it as read only you can add disabled = “true” (optional)

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  1. Click on update

 

For Object Based Risk assessment;

 

We can use the form builder at the risk assessment methodology page (Object based RAM only applicable) to auto populate a specific value and if needed user can make it as read only so that it becomes a default value for every RAM and its corresponding risk assessment when triggered.

 

Steps to Configure overdue default value in RAM page form builder for all object based RAMs

 

  1. Go to All -> Risk Assessment Methodology -> Click on any specific object based RAM
  2. Click on the Additional Actions ->Configure ->Form Builder

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  1. In the Form builder scroll down and click on "Days to overdue" Field and in the right pane we can configure default value of our choice and if needed enable Read only check box

 

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I hope this helps!