The new List of control test i created in audit workspace is not visible to audit managers.

Snehal Madakatt
Mega Sage

Hi All,

 

The new List of control test(named as ==> "All control test" as shown in below image) i created in audit workspace is not visible to audit managers, but as admin I can see it.

Can someone help. 

 

I checked that using audit manager he can see and edit the control test when i open the control test table with .list.

but in workspace view the list that i newly created is not getting visible.

SnehalMadakatt_0-1699601450822.png

 

 

1 ACCEPTED SOLUTION

Tai Vu
Kilo Patron
Kilo Patron

Hi @Snehal Madakatt 

Let's try to define an Audience [sys_ux_applicability] for the role.

And link it to the your list in the List Applicability [sys_ux_applicability_m2m].

 

If it still doesn't work, let's check the ACLs ux_route that starts with now.risk.audit.

URL: https://<instance_name>/sys_security_acl_list.do?sysparm_query=type%3Db9eb8a1b873303002941b53046cb12...

 

Cheers,

Tai Vu

View solution in original post

4 REPLIES 4

Tai Vu
Kilo Patron
Kilo Patron

Hi @Snehal Madakatt 

Let's try to define an Audience [sys_ux_applicability] for the role.

And link it to the your list in the List Applicability [sys_ux_applicability_m2m].

 

If it still doesn't work, let's check the ACLs ux_route that starts with now.risk.audit.

URL: https://<instance_name>/sys_security_acl_list.do?sysparm_query=type%3Db9eb8a1b873303002941b53046cb12...

 

Cheers,

Tai Vu

Than you so much @Tai Vu ..It worked

Anil Lande
Kilo Patron

Hi,

Please check below link to know more about UX List configurations.

https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work...

As suggested by @Tai Vu  you need to create List Applicability Record for Audit Manager.

Screenshot 2023-11-10 at 2.34.26 PM.png

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Thanks
Anil Lande

Thankyou for the response Anil.