UCF Integration - Does it re-sync automatically

[jna2756]

Hi All,

We are currently using the UCF integration to sync the Authority Documents, citations, and controls for Policy and Compliance. We recently added a new authority document to the shared list that is integrated with ServiceNow. In order to pull that new authority document into ServiceNow do we need to manually re-import that list into ServiceNow or is there a scheduled job that keeps it in sync?

Thanks

Joshua Anderson

[Slava Savitsky · Accepted solution]

As far as I understand, you need to download a UCF shared list manually.

[jna2756]

Thanks for the information Slava.

Thanks

Joshua Anderson

[Community Alums]

Hi @jna2756 ,

Have you referred to my answer already : https://www.servicenow.com/community/developer-forum/how-to-configure-the-ucf-integration/m-p/279191....