understand the Regulatory Change Management feature in ServiceNow

[Ravi63]

Hi,

We are looking to activate this and operationalize this for Policy Management and other needs within ServiceNow.

How to enable this in ServiceNow

1. such as - creating Campaign, Analysis of Updates, Approval workflow and Control updates, etc.
2.  Need help how to go about implementing the Regulatory Change Management (RCM) 

[Community Alums · Accepted solution]

Hi Ravi,

The ServiceNow® Regulatory Change Management application enables you to check upcoming regulatory changes, assess their impact, and implement risk and compliance-related changes. The application ensures overall regulatory compliance.

If you are looking to install in PDI, then unfortunately you cannot as it requires your company instance/ Hi credentials to get a Store application.

Download the GRC: Regulatory Change Management application from the ServiceNow Store and run it in your ServiceNow instance.

Otherwise the regular procedure mentioned below:

1. Download the GRC: Regulatory Change Management application from the ServiceNow Store.
   Follow the instructions for Download a GRC application from the ServiceNow Store for the first time. Downloading the Regulatory Change Management application automatically installs the following required applications:

   • GRC: Policy and Compliance Management
   • GRC: Advanced Risk
2. In your instance, navigate to System Applications > All Available Applications > All.
3. Locate GRC: Regulatory Change Management.
4. In the list, select an appropriate release.
5. Click Install.
   A new Application installation window is displayed.
6. Confirm the details of the application and click Install.

To learn more about RCM , refer to this doc and the video:

https://docs.servicenow.com/en-US/bundle/sandiego-governance-risk-compliance/page/product/grc-rcm/co...

https://www.youtube.com/watch?v=CRYrWFRf_aw

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Meghashree1]

Hello,

I am also looking for help in implementing regulatory change management for a customer. My use case is to create alerts manually , and there are few request for custom field creations. What is your suggestion on this part? Is it acceptable ? @Ravi63  @Community Alums 

Thank you,

Meghashree