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IRM Advanced Risk max, min, avg nad sum_calculated_ale

Does anyone know how these four fields for sn_grc_profile table are being filled? max_calculated_ale, min_calculated_ale, avg_calculated_ale and sum_calculated_ale. I found a script include that seems to do it but upon further analyzation and followi...

Resolved! I can't find this error message

Hello, the problem is the following: When a Risk Assessment is in the "Residual assessment" status and I want to move to the next status "Respond", it does not let me because the following error message appears "As the risk appetite status is '', com...

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Update assigned to field

Hi, Control owner field is on Control(sn_compliance_control) table. Assigned To and Evidence Execution fields on Control Executor(sn_audit_control_compliance) table. If we select control owner, assigned to have update, Only for Evidence Execution fie...

Shaik22 by Tera Expert
  • 863 Views
  • 11 replies
  • 0 helpfuls

notification

i have a notification running on issue table that whenever a new issue is created(when- record inserted or updated). it triggers notification for control owner. now modification required that when control name is " CM-99 technical control". notificat...

Raap by Tera Contributor
  • 370 Views
  • 3 replies
  • 0 helpfuls

Resolved! GRC - delegation of Control/Risk assesments

Hello all, I've been trying to find any solution or guides and tips, if it's even possible... I have a request, that as GRC user, i want to be able to delegate my assigned controls to other users, so that delegated person can take over the job in abs...

Field is not updating

Hi,'Control Executor'(List Field- user table) field is on Control(sys_compliance_control) table. 'Assigned To' and 'Evidence Execution' fields on Control execution(sn_audit_control_execution) table. condition : Evidence execution is Manual and for ex...

Shaik22 by Tera Expert
  • 187 Views
  • 1 replies
  • 0 helpfuls

Issue seeing the Privacy assessments on ServiceNow Portal

Hello, I am running into an issue when i try to take a privacy assessment, i do not see any of the questions listed from my template in the customer instance. I tried to replicate this on my PDI, and it works fine with the same template and OOB confi...

Sameer32 by Tera Contributor
  • 250 Views
  • 1 replies
  • 0 helpfuls

Result on Residual risk does not match heatmap color

Hi I have configured a qualitative rating criteria for my residual risk assessment and enabled heatmap. The x axis is the impact and the Y axis is the likelihood.  This is the heatmap template I want to configure in ServiceNow with the results:I have...

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Nabilah by Tera Contributor
  • 395 Views
  • 2 replies
  • 0 helpfuls

Resolved! What the the following tables used for?

Hi,  What are the following tables used for?Control Objective to Configuration Controlsn_compliance_m2m_policy_statement_confguration_controlControl Objective to item sn_compliance_control_objective_itemControl Objective to Control Objective sn_compl...

KrithikaV by Tera Expert
  • 2568 Views
  • 3 replies
  • 3 helpfuls

Resolved! How to configure control objective hierarchy

Hi,I have the following control objective in NIST CSF :PR.AC-4: Access permissions and authorizations are managed, incorporating the principles of least privilege and separation of duties For this, we perform the following two assessments and produce...

KrithikaV by Tera Expert
  • 745 Views
  • 1 replies
  • 0 helpfuls