Dear experts,I would like to ask how to trigger a control test to happen? Because when I want to initiate a new control test I cant seem to find the new button anywhere or create button under the control tabs in the control test tab as well. May I kn...
Need to configure Inherent Assessment in a new RAM based on the impact and lilekhood matrix attached.
Hello All, I would like to understand the need of 'Maximum RTO' in the impact category creation form. what happens if i set it to 1 month and my BIA's RTO comes as 2 month. Thank youSunil
Hello.Customer is asking: If we have multiple RAM's which share a lot of the same "factors" (duplicate with different names and attached to each RAM's as per: A factor can be used in multiple assessment types, but it can be used in only one RAM. A f...
I am having an Assessment where multiple Mandatory and Non-mandatory Questions are present. When I try to Save the Assessment without answering all the Mandatory questions it is throwing an error as below:As per my understanding we cant's save the As...
We have recently implemented Advanced Risk and fairly new to the different factors that are there. In a requirement for calculating the Inherent Likelihood, I have a group factor with about 6 manual factors which are grouped under Likelihood group fa...
When hovered on "sync with entity owner" checkbox on risk form, a tooltip should be shown on Risk Workspace.I have tried using with the field decorator, but it's not working on checkbox.Does anyone know any other possibilities?
Hello Community, First, I’m new to GRC and I’d like to say “hello,” but unfortunately, I’m not only here to exchange pleasantries ;). My client needs a solution to speed up the evaluation of indicator tasks, and I would like to take this opportunity ...
Hello I have a question.GRC can work without CLASSes ? Or they are absolutely mandatory to "live" in GRC ecosystem ?Can we set up GRC environment and do not use classes at all (only Entities and Entity Types) ?Cheers.
After the recent upgrade of ServiceNow, it has been observed that the Risk Score Rating in the Risk Assessment has ceased to compute. This article aims to analyze the issue, its potential impacts, and suggest a path towards resolution.The following f...
Hi everyone, I’ve noticed that the lifecycle step transitions for issue records don’t appear as UI actions in the Compliance Workspace. It seems like this might be a missing feature or something that hasn’t been fully rolled out yet.Has anyone else e...
Hi everyone,Requirement is add the validation on custom field on GRC Assessment form (only show on the Portal).so, I have created one Due date with date/time data type where we can write the script if anyone know please let me know quickly.you can se...
Please tell me the difference between risk response tasks and issues, or the difference between action items and remediation tasks.Both seem to be for addressing residual risks.
Subject: Best Practices for Capturing Lessons Learned in ServiceNow Risk ManagementHi ServiceNow Community,I'm looking for best practices on how to effectively capture lessons learned within the Risk Management module in ServiceNow. Our goal is to cr...
We are dealing on how to unselect the square selected on the inherent heatmap on the Risk Workspace. It seems that once you select a value you can't just click the same space and all the info shows again unless you reaload the whole page. Looking to ...