Vendor field not showing on an email sent from a flow from the Vendor Tiering Assessment Table

Gino Legacy
Tera Expert

I've created a flow that triggers daily.  It looks up vendor risk tiering assessments that are 7 days from the planned end date and sends a reminder to the tiering assessors to complete the assessment.  (OOB there is a 1 day system notification email reminder, our risk manager wanted to add a 7 day reminder as well).

My email picks pills from my lookup records > for each item step - and it's displaying the vendor tiering assessment name, planned end date and short description just fine, but it won't display my vendor pill in the email.  I've tried vendor, vendor.name and vendor.parent.name and it appears blank each time.

I've opened up a case with ServiceNow but thought I should ask the community as well.

1 REPLY 1

rosinshakya
ServiceNow Employee
ServiceNow Employee

Flow Designer team should be able to help with your case.