Vendor Risk Portal Page Error

andrewgreen · ‎07-16-2018

We have recently installed the GRC: Vendor Risk Management application in our development instance.

I have created a test SIG Lite Assessment questionnaire request and sent it to the vendor. I am able to log in successfully as the vendor, however, I am not able to access the page showing the Assessment requests. I continue to get the 'Breakout 404' error page (and yes, I did set a new record).

Anyone know what I am missing here? Is there an additional plugin I need to activate in order to get the assessment page to get created on the vendor portal page?

Thanks in advance!

andrewgreen · ‎10-30-2018

This issue was resolved based on our internal instances utilizing the 'User Criteria' option instead of Role assignments. Once we created a 'User Criteria' and included the 'vendor_contact' role, it resolved the 404 issue.

Just wanted to share the solution!

View solution in original post

Bhavin2 · ‎05-10-2019

Hi Andrew,

I can see the assessment now if I add the User criteria on every widgets level as well. Is there a way to add on Portal level rather than on every pages and widgets.

andrewgreen · ‎05-13-2019

Bhavin,

I checked with our Admin who worked on this piece for us, and he said there isn't a systematic way of doing it, and there were approximately 20ish widgets/pages he had to update in order to get them all to work.

Hope that helps!

Bhavin2 · ‎05-13-2019

Hi Andrew,

The issue is solved now, I have applied the user criteria to all widgets under every page, which makes the vendor to see assessments. Earlier I was only adding to page level, thought this would apply to widget level as well directly but it didn't happened.

Thanks again for your inputs.