What role is required to remove entities from an entity type?

R_Schmidt
Tera Contributor

We are running Vancouver release, but it wouldn't let me select Vancouver in the Label.

 

We have setup some Entity Types for our SOX and HIPAA controls. We are not using filters on these because we want to phase this in slowly and manually add the Entities to the Entity Types.

 

Users in the Compliance Manager group can manually add Entities to an Entity Type.

However, if they accidently add the wrong entity, they are unable to remove the Entity from the Entity Type.

 

We had the Compliance Admin try to remove the entity from the Entity Type and they were unable to remove it.

 

What role needs to be added to the Compliance Manager or Compliance Admin group so they can remove an Entity from the Entity Type?

3 REPLIES 3

Community Alums
Not applicable

Hi @R_Schmidt ,

I just replicated your behavior with a user having "sn_compliance.manager " role, i am able to Edit or Delete or Remove the entities.

See below:

This is a user with Compliance Manager role:

SandeepDutta_0-1710225352236.png

 

I don't have any "Entity Filter" as per your requirement:

SandeepDutta_1-1710225409336.png

 

Now, when i click on "Edit" button i can remove the entities :

SandeepDutta_2-1710225464156.png

Please check if the user has access to the Table itself or not.

 

 

Community Alums
Not applicable

Hi @R_Schmidt ,

 

Interestingly enough, after removing the ServiceNow SOX Plugin, this started working.
So it must have been an issue with the SOX Plugin which we installed.