Documentation of GRC and Security Operations
Hi All, I need help to get the implementation documents or the documents on GRC and Security Operations. Thanks
Forum Posts
Creating instance for Request
How do I add additional request tap in ServiceNow Tokyo.
Resolved! Confidentiality on GRC tables
Hi All,I would like to know how to set-up confidentiality for GRC tables other than OOB tables?There are a few tables for which this feature is supported by servicenowWould like to know if there's any other way I can configure the same for other exis...
Document Templates
Hi All,I have a query on the document templates. There is an existing template on the sn_doc_template table. The requirement is to modify the logo image, and in order to do that added an attachment to the template. But user added 2 more images and tr...
Adding a report/dashboard to compliance workspace
We are trying to add couple of reports and/or dashboard to Compliance workspace of GRC, but can't see any way to make it happen (There was a docs link to add reports on SAM workspace but nothing about doing that pn compliance workspace,TIA
Read-only flag on Assessment Metric
I have set the "Read-only" flag on a number of assessment metrics but it has no effect when the assessor is completing the assessment - they can still change the answer.Is it meant to set the answer as read-only to the assessor or am I misunderstandi...
Email Notification Template's mail_script not called when a RegEx used
Spoiler I am encountering a problem with our email notification template that utilizes a mail_script. Specifically, the email_script is designed to return a journal entry as part of the notification content. However, we are facing an issue where the...
Delegate development and deployment for GRC module
How one GRC group members will develop configurations, developing scripts and to capture in update sets for the GRC module without giving admin access/role. a quick help would be much appreciated. Thank you.
Risk appetie and tolerance
Hi every one,Given the number of entities, how are using the Risk appetite and tolerance? are you defining them at the risk statement and autopopulated at the risk record? What is the goal of the risk appetite at the enity level? Your input is very a...
GRC Audit Report Template
How to add fields from various tables into an audit report template if the template is in HTML format? Thanks
Process and Workshop Guide for GRC - Privacy Management
Please share Process Guide and Workshop Guide related to GRC - Privacy Management if anyone has. @Pramod Chandra
Need Suggestions
Can we change reference type dictionary override to list type so that we can do multiselect?What would be the best practices to achieve such scenarios. This is for Issue table and base table is Task.
GRC:Privacy Profiles - Notification Issue
Hi Risk Techies,Just wanted to know do you guys have also faced the issue with OOTB notification on Issue table (sn_grc_issue).Notification : Notify issue confidential usersEvent Name : sn_grc.notify_issue_conf_users When you do the Preview notificat...
Resolved! Why don't Risk Statements and Control Objectives have a Number/ID Field?
Any idea why Risk Statements and Control Objectives don't have a Number/ID Field? Is it an oversight or is there a specific reason tied to the "Content" data type?
Mapping a Control Objective directly to an Entity (GRC)
Greetings, I have the following questions in regards to relating an Entity directly to a Control Objective Is it possible to bypass mapping a Control Objective to an Entity Type and instead map the Control Objective directly to an Entity?What would b...
