'Request Approval' state
Hi, The Fieldwork state is now at 100% complete, The next state would be is the Request Approval. Can we move it to Request Approval state and have it approved even though the are still open Audit Issues remaining?
Forum Posts
Follow up state
Hi, When the state is in Follow up, it will automatically be in Closed state once all issues and tasks are closed complete right?
Assessment and Assessment Question on Reporting
Hello I am having an reporting issue that I hope someone can help me with. I have created and Assessment Metric based on the "sn_grc_profile" table to issue assessments against entities. When I issue an assessment, the assessment instance does not ...
Maintaining entity relationships in IRM
How are the relationships between entities maintained in IRM?Do you import them or build them directly in Servicenow as needed without another source system
AutoPopulate Project manager tagged to project
I want to auto populate project manager tagged to particular project. When Project manager is selected a choice field should have all the list of project tagged to that project manager.
Resolved! How to fetch delivery manager of selected project?
I have created record producer. where, I am fetching projects which are tagged to 'Project Manager' in 'Project' variable below the Project manager variable.(Multiple projects are assigned to project manager)The requirement is,if project manager sele...
Anyone uploaded/ imported GRC Issues from excel template into ServiceNow
I want to upload issues related to security to ServiceNow GRC issue management module , any suggestions regarding this activity , i have prepared an excel template Need to understand how we can take care of planned start date , end date, confirmed da...
Entire IRM module was down.
I hope you're doing well, guys. I have an incident with a customer where the entire MRI module went down, but came back on after a day.The customer wants to know what caused the problem. I have no idea where to start investigating.Could you give me a...
Audit Workspace. How to filter data visualization by Issue Classification?
Hi, I'm trying to do a simple filtering for Audit Workspace's Data Visualization which indicates open issues. Once again I find something that seems to make no sense in Ui builder - or then I'm not understanding something.I have open issues in sn_grc...
Recovery Task task ids
When I am creating a new recovery task in a plan, I am receiving an error of "provide unique task id for the plan". Values must be numeric, and I am attempting to start with 1, but it doesn't like this. Is recovery task numbering unique to each pla...
Audit Workspace. How to filter what data is shown in Timeline component?
Hi, I'm configuring Audit Workspace. What's the best way to filter what data is shown on OOB Timeline component in homepage of Audience Workspace?I have configured variations for different user groups / owning organizations and I'd like to add filter...
changing default filter in BCM workspace
I see that in the BCM Workspace, there is a default filter that is preventing me from viewing related software assets associated to the plan. How can I change and/or remove the filter?
Resolved! How to display project mangers assigned projects?
We have a pm_project table.1. Display projects assigned to project manager.Script include : var reqFor = this.getParameter(sysparm_reqFor); //var project = []; var projectList = []; // var finalPrjList1 = []; var projectLi...
How to configure columns in risk workspace -> Tasks -> classic risk assessements
Hi all, I have configured the assessment columns in " asmt_assessment_instance " table, its working fine in classic UI but its not reflecting on the Workspace. In classic View Those columns are not reflecting in Risk workspace Thanks,Chitra.D
Resolved! Creating new software dependency in BCM
I was attempting to create a new software dependency in a BIA, but wanted to search against the CMDB_SAM_SW_INSTALL table. I can see the table as a choice, but I am not able to select it. This used to work a couple of months ago. Has anyone else e...
