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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Issue with Notification Delivery Using Specific From Email Address HiI’m currently workin... Read More Developer forum PDI stuck on “Refreshing Instance...” with maintenance banner My PDI dev406128 shows... Read More Developer forum Not able to get the Dot Walking Option Hello All,I am getting an issue that I am not able to get the dot walking option in... Read More Developer forum How to add a business calendar entry as an option in the filters on the platform? Hi, I would like to ad... Read More Developer forum Recommended Approach for Email Classification Using Multiple Inbound Email Trigger Flows Hello Community,I woul... Read More Developer forum How often are PDI login records updated? I logged in today (directly from the PDI URL, not via the developer portal) but I s... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. Federal and U.S. Public Sector SNUG Save the Date! ServiceNow Government Forum Februrary 25 Mark your calendar! ServiceNow Government Forum 2027 w... October 15-December 14, 2026 5:00 AM Walter E. Washington Convention Center, Washington, DC, USA Read More Armis events Security RX: From Lab Floor to Patient Bedside—ShiftZero with ServiceNow Prevention Before Expo... October 15-October 28, 2026 11:00 AM Read More ITOM events ServiceNow Exchange: Empower Distributed Teams with Service Reliability Management (APAC) Register today for an ... October 26, 2026 7:00 PM Read More Retail & Hospitality events ServiceNow Exchange: Getting Started with Retail Data Model The retail data model ... October 28, 2026 8:00 AM Read More Autonomous IT events ServiceNow Exchange: Activate AI Skills and Agents for Major Incident Management Major Incidents Move F... October 28, 2026 8:00 AM Read More Colorado SNUG 2026 Colorado SNUG Live + Pre-SNUG Workshop Hello SNUG Members! We're excited to be hosting the in-person Colorado SNUG Live + ... October 28, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Not able to get the Dot Walking Option

Hello All,I am getting an issue that I am not able to get the dot walking option in Preview record list in dashboard. Can anyone help me in this ? I was able to edit somedays before ...  Regards,Tuhin 

  • Question

Issue with Notification Delivery Using Specific From Email Address

HiI’m currently working on a requirement where a specific notification needs to be sent from a designated email address (for example, no-reply@servicenow.com).To test this, I configured the email address in the From field and triggered the notificati...

  • Question

PDI stuck on “Refreshing Instance...” with maintenance banner

My PDI dev406128 shows the banner “Your PDI is temporarily unavailable due to infrastructure maintenance” and the status has been “Refreshing Instance...” since [date/time]. The Refresh and Manage my instance buttons are disabled. Release: Australia....

  • Question

Auto refresh of Change conflicts

Hi, Is there a way to automatically refresh the change conflict like to auto run every Thursday instead of manually refreshing it? Thank you

  • Question

How to submit a catalog item using ATF

Hi Team, Can Anyone please provide total steps to complete ATF for Catalog Item? Till now I have used below, but I am unable to find the record.   Is my Test Steps correct?

  • Question

ServiceNow PDI Reclamation Rules: Avoid Losing Access

Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...

  • Article

SAM Pro : License Reconciliation not happing

Hi all,Learning SAM PRO step by step. So I created custom Publisher, Product, Product Defination(Custom Part Number), DMAP and Software model. and Software Entitlement.  I loaded Software installations through datasource, successfully created install...

  • Question

PDI down for Last 5 days

Post Date: 26 oct 2026Hello everone, My PDI is down from the last 5 day.  It says "Your PDI is temporarily unavailable due to infrastructure maintenance. It will be back online soon.". Does anyone have face the same issue recently and know when will ...

  • Question

Resolved! How often are PDI login records updated?

I logged in today (directly from the PDI URL, not via the developer portal) but I see that's not reflected in the records yet:     I know PDI management is such a mess right now, but does anyone have a definitive answer to how often these records ar...

  • Question

Hide/Remove email box from list type fields

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   While working with fields of type list, you might encounter that these in some circumstances contain an email envelope. You could add email addresses here in...

  • Article

declarative actions make visible on SOW workspace

Hi all , I am trying to make a declarative action available on sow workspace for some RITMS , sc_req_items with item is 'cat item' and when state is 'work in progress' , when clicked on the action , user should be able to make the state change to awa...

  • Question