If requester is approver

[sandeshraut198]

Hi Community,

There is one catalog item in which requester is approver can we auto-approver this approver in workflow.

Thanks in advance.

[Sohail Khilji]

Hi @sandeshraut198 ,

I hope the catalog item will have a workflow associated to it... So in the approval activity you can create a script conditon to check if the requested for is same as approver or part of approval group. If yes the you can mark the state as approved if not then to requested state.

Ex: 

answer = ifScript();
 
function ifScript() {
var count = 0;
var grg = new GlideRecord('sys_user_grmember');
grg.addEncodedQuery('Group SysID');
grg.query();
while (grg.next()) {
if (grg.user.toString() == current.request.opened_by.toString()) {
count++;
}
}
if (count > 0) {
return 'yes';
} else {
return 'no';
}
}

[Dnyaneshwaree]

Hello @sandeshraut198 , Please refer below images for your reference. It is working in my instance. If I am correctly understand your question, it might be help you.

Workflow activities:

Script added in the highlighted "If" activity:

Thank You!!

[Mark Manders]

Shouldn't you make it that in this case the submitter can't approve it's own request? The approval process is there so someone with decision privileges can decide if someone else is eligible for what he is requesting. Just because you are given the privilege of approving it for others, doesn't make you eligible. Audit wise, approving your own request is a no-go. 

[sandeshraut198]

Hi Mark,
For example, for UK customer, XYZ is the HR representative who approves all the "catalog item name", however he is usually also the one raising these requests herself.  Can we automate it somehow so that he would not have to approve her own request?

[Mark Manders]

Yes, you can. Just put a validation in there that if the approval is for catalog item 'X' and the requested by is also the approver (but not the requested for), it get's approved. It would be easy in a flow, but in a workflow it can be done as well. You already received some answers on how to, but just make sure you are covered that someone does not approve for him/herself.