about "Asset on Mobile - Remote Asset Receiving"

[newhand]

HI every.

I'm learning about HAM.

About  "Asset on Mobile - Remote Asset Receiving". 

The document says as below：

• Remote and/or WFH users can confirm physical receipt of assets
• End user receives notification when asset is in transit
• End user can receive asset with a single scan of asset barcode via ServiceNow Mobile app

The core action  is  a user(empyolee) scans a barcode to receive an asset.

What can't i  understand is why it can be called "remote" ? 

If the asset and the user are in defferent place ,then the user scans the barcode to receive it .

↑This should be called  "Remote Asset Receving", But how to scan ?!  

Is' Remote Asset Receiving 'just a boast? In fact, It's none business with "remote"?

Need help！！！

[Ashok Sasidhara]

Ya. User has to scan the barcode to receive the asset as per the process. It is called as 'Remote' asset receiving as it is meant for Remote or WFH users. It is not because the entire process happens remotely.

[newhand]

@Ashok Sasidhara 
Thank you！

So，it is completely a text trap ...

[Rishi_11]

Hi @newhand , @Ashok Sasidhara ,

I am trying to activate this functionality in the NOW mobile app. I am unable to find this in OOB configurations. Do we need to create this from scratch or is there something we can use OOB?

TIA

[Ashok Sasidhara]

Is your instance licensed for HAM or is it only ITSM asset management? Remote asset receiving is part of HAM license.