Asset Bulk REQuest
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07-24-2023 01:00 AM
Hi HAM forum members,
Assets can be requested by Users using Asset Request in the Service Portal. In most of the cases this is great as users typically request only one Asset for a certain Product Model. Example: A User wants to request a new laptop.
In some use cases a User should be able to request Assets of a certain Product Model in bulk. Example: A User should be able to request 25 laptops that should be installed in a training facility.
This user does not want to raise 25 separate requests but should be able to request a qty of 25. In the request fulfillment process the 25 laptops should be picked from the warehouse and using Asset tag scanning they should be 'added' to the request. At the end the 25 Assets should be registered/ assigned to the requester.
Does somebody created a capability like this already or has any solution suggestions?
Many thanks,
Ed