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Forum Posts

REG HYPER LINK ISSUE

i have created a html variable(and i have defined the anchor tag in script include) and its a clickable link it's working fine in native but in workspace its showing entire anchor tag .And i see the issue only in stage instance .In the dev,qa,uat its...

shreya_3009 by ServiceNow Employee
  • 270 Views
  • 1 replies
  • 0 helpfuls

Hardware Catalog Item - Short Description Read-only

All.  I have not been able to find much about this and how to get it changed. I am guessing there is a behind the scenes script potentially setting this short description. We have a Hardware catalog Item that is showing an inaccurate short descriptio...

CoryH_0-1740433027807.png
Cory H by Tera Contributor
  • 1637 Views
  • 5 replies
  • 1 helpfuls

Target table for asset attestation

I want to create asset attestation for assets and their contracts, by default the condition is getting set for sys_user table while creating any attestation. Is this a defect ?

Starting the HAM Loaner Asset Request Prepare task earlier

Hello, I understand that by default the Prepare task is auto generated two days before the start day in the loaner order request workflow, but I'd like to be able to start the task sooner. I've been told to modify the Number of days required for prep...

anowakowski by Tera Contributor
  • 1360 Views
  • 2 replies
  • 0 helpfuls

Asset Refresh - Servers

We're currently deploying ServiceNow in a large organization.  It seems as if the asset refresh process works very well for laptops and PCs, but there's very little information about refreshing a server or network equipment.  Our mandate is "out of t...

DCARLIN1 by Mega Explorer
  • 369 Views
  • 2 replies
  • 0 helpfuls

Country+locale=currency question

So not sure if this is the right place to ask this, but reviewing the many posts on Community and elsewhere regarding currency.  I've implemented multiple currencies on our platform and understand the nuances.  There is one thing eluding me however. ...

Fitz4 by Tera Expert
  • 502 Views
  • 3 replies
  • 0 helpfuls

Inquiry Regarding Hardware Content Service Data (sn_hamp_hw_product_model)

1. Regarding the data provided by the Content Service, if the 'Active' status is set to 'false', I would like to confirm whether these records are applied during the Normalization process. (하드웨어 컨텐츠 서비스에서 제공하는 데이터 중 'Active' 상태가 'false'인 경우, 정규화(Norm...

Discovery - HAM/SAM

How do you use Discovery to verify this HAM/SAM Daily O&M - Discovery:scans complete Office scans expected, includes Certificates?(SNMP, vCenter, Windows) User Office Networks only (On-site systems) [Created or Updated] -- HTTP - Classify -- Interact...

Discovery

How do you use Discovery to verify this?HAM/SAM Daily O&M - Discovery: scans completeOffice scans expected, includes Certificates?(69 SNMP, vCenter, Windows)User Office Networks only(On-site systems) [Created or Updated] -- HTTP - Classify -- Interac...