Configuration Classes in CMDB

[Nasbridge]

Hi,

My team and I are looking to clean up the configuration classes within our CMDB. I am looking for direction on the best way to approach this initiative. What is the best way to identify empty or irrelevant configuration classes and begin to consolidate down to only the ones which are needed?  

[Maik Skoddow · Accepted solution]

Hi @Nasbridge  

it is not clear which classes you are referring to. Custom classes or OOTB classes? In case of OOTB class it would be a really bad idea to remove them as you would create skipped records and other issues. If you want to hide them in the class manager, you could exclude them via ACLs or other approaches. But do not delete them!

Maik

[Ashok Sasidhara]

Is your objective to improve the CMDB data quality? Then please check the inputs which i have given on the following thread:

https://www.servicenow.com/community/cmdb-forum/cmdb-optimization/td-p/2579376