I have a very difficult time understanding how model substitutes should work. I went trough the documentation; trainings and any community post I could find.
In the product documentation there isn`t much but it does state
“Substitute models can be used with work management transfer orders. Substitute models are not used in procurement part sourcing.” – but even that I can`t understand.
I`ll be very grateful if someone can explain that to me. I tested with:
I have Model A and Model B. For ease of testing each is substitute to the other. Now in a Stockroom I have one Asset available from Model B.
When I make a request for Model A – my expectations are that the sourcing task will somehow show me that I have a Local stock of item B as substitute.
I don`t see the “Transfer order” playing any role here as the substitute is available in the same location?
I also tested having one available substitute Asset in a Stockroom with set Service Location but still no option in the sourcing task.
I feel I`m missing something!
