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How to implement location hierarchy for a "Location" filter Asset workspace- H/W Asset overview

Kamini07
Tera Contributor

Hello ServiceNow Expert's Community,

 

I am trying to implement location hierarchy under Asset workspace. The OOTB filter condition named "Location" works fine when select the exact location from location table. (Refer Image1)

But the requirement is that if any other region/country would be searched then it should give the list of all assets belonging to all location/sublocation/child location etc. 

 

I ll show one example.

 

If I select any office location in location filter: SG - Singapore - Kim Seng Promenade then it gives the assets counts in 360 asset view component. But if I simply search for Singapore or the parent location as Asia then it does not give any result. 

 

I tried making changes in UI Builder under Location field wo dot walk the same to parent field but it did not work. 

There must be some way to achieve the same, May be via client state parameter or creating a different card, or simply inserting a code. Please advise.

2 REPLIES 2

Kamini07
Tera Contributor

@Ankur Bawiskar @Community Alums @Community Alums tagging you if you could have provide any insights. Thank you in advance

@Kamini07 

not very sure on this piece.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader