How to restart Flow Trigger

[ARAVINDA11]

Hi Team,

Could you please help me I have a flow scheduled with daily at 1AM with the input value of yesterdays date

So could you please help what if any Third party system down then the yesterdays records will be missed

In this case how can I manage on getting day before yesterdays records which is missed due to system failure

should I have to build a separete flow to have the input of day before record & yesterdays records let us know if you have any inputs thanks

[Mark Roethof]

Hi there,

Is it just a one-off restart? Or does this happen more often? Or should this happen automatically, if such you are describing happens more often and is automatically detected?

Whats the exact scenario for when to use this? 

[ARAVINDA11]

Its more often automatically

I have 1 flow which will read yesterdays new record from current date of execution

so if any system is failed from 3rd party the current date execution will be skipped

in that case I will be missing on fetching yesterdays record on current date

Tommorrow again it will read yesterdays records hence day before record will be missed so could you please confirm how i can manage on missing records

[Satishkumar B]

Hi @ARAVINDA11 
To handle missed records when processing daily records in ServiceNow due to a third-party system failure, you can implement the following strategy:

• Create a custom table to log the status (Success or Failed) of each daily execution.
• Before processing, check the execution status of the previous day from the custom table.
• If the previous day's processing failed, include it in the current day's processing along with yesterday's records.
• After processing, update the execution status in the custom table to reflect success or failure for each day.

You can also refer the below solution for reference:
https://www.servicenow.com/community/now-platform-forum/run-trigger-missing-in-flow-designer/m-p/119...

……………………………………………………………………………………………………

HAPPY LEARNING

Please Mark it helpful 👍 and Accept Solution ✔️ !! If this helps you!!